ServiceNow Principal Domain Architect - Remote

Sentara Healthcare Inc; Norfolk (VA); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading healthcare provider is hiring a remote ServiceNow Principal Domain Architect to support enterprise architecture initiatives. This role requires 10-12 years of ServiceNow experience and strong analytical skills. The candidate will manage complex projects, coach teams, and communicate effectively with stakeholders. A degree and relevant certifications are preferred. Join a forward-thinking team to help guide the development of innovative infrastructure solutions.

Qualifications

• 8+ years of relevant experience with a degree required.
• 10+ years of relevant experience without a degree required.
• ServiceNow Architect Certification preferred.

Responsibilities

• Managing large projects or processes with limited oversight.
• Coaching and delegating work to lower-level professionals.
• Troubleshooting complex problems.

Skills

ServiceNow experience

Analytical problem-solving

Critical thinking

Communication with stakeholders

Experience with large datasets

Education

Degree and 8+ years of relevant experience

10+ years of relevant experience without a degree

Tools

ServiceNow Suite (ITSM, SPM, FSM, ITOM, IRM)

Data analysis tools

Job description

Sentara is hiring a ServiceNow Principal Domain Architect!

This position is fully remote!

Overview

The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization’s future-state business capabilities and drive the organization’s targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.

Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise’s technical and infrastructure architecture. Domain architects create deliverables that help develop target‑state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.

A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.

Responsibilities

• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.

Education

• 8+ years of relevant experience with a degree (Required)
• 10+ years of relevant experience without a degree (Required)

Certification / Licensure

• ServiceNow Architect Certification (Preferred)

Experience

• 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
• Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
• ServiceNow experienced, certified Architect
• Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
• Proven ability to communicate effectively with both business and technical stakeholders.
• Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
• Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
• Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.