ServiceNow Platform Engineer Lead - Hybrid, Enterprise IT

Judge Group, Inc.; Columbus (OH); Hybrid; USD 103,000 - 117,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

The Judge Group, Inc. is seeking an experienced ServiceNow Platform Engineer to maintain, optimize, and scale our ServiceNow environment. You will collaborate with business and tech teams to deliver robust platform solutions.

Ideal candidates have enterprise ServiceNow experience, strong OOP skills, and a track record of improving platform stability and performance. Hybrid work setup and a 3-month contract-to-hire arrangement are offered.

Qualifications

• Bachelor’s degree or equivalent experience in CS/IT.
• 5 years of experience in application development, ITSM, and ServiceNow platform administration/development.
• Strong understanding of ServiceNow architecture and configuration.
• Experience supporting enterprise-level ServiceNow environments.
• Strong object-oriented programming knowledge and analytical/problem-solving skills.

Responsibilities

• Manage, troubleshoot, and resolve issues across ServiceNow applications and modules.
• Analyze business requirements and develop scalable solutions within ServiceNow.
• Identify platform inefficiencies and recommend improvements and enhancements.
• Perform routine platform maintenance including performance monitoring and remediation.
• Ensure platform stability, reliability, and alignment with best practices.
• Manage platform security including user access, roles, and ACLs.
• Collaborate with stakeholders to support platform adoption and optimization.
• Develop and maintain platform-wide reporting strategies and dashboards.
• Provide technical guidance and training to team members and users.
• Assist in managing technical debt and long-term platform improvements.
• Stay current with ServiceNow innovations and technologies.
• Support project initiatives and act as a technical lead when required.

Skills

ServiceNow knowledge

OOP knowledge

ITSM experience

Enterprise environment

REST API integration

Education

Bachelor’s degree in CS/IT

Job description

The Judge Group, Inc. is seeking an experienced ServiceNow Platform Engineer to maintain, optimize, and scale our ServiceNow environment. You will collaborate with business and tech teams to deliver robust platform solutions.

Ideal candidates have enterprise ServiceNow experience, strong OOP skills, and a track record of improving platform stability and performance. Hybrid work setup and a 3-month contract-to-hire arrangement are offered.