ServiceNow Platform Engineer — Federal, Zero-to-Production

LightFeather; Alexandria (VA); Hybrid; USD 180,000 - 200,000; Full time

Job summary

LightFeather is seeking a ServiceNow Platform Engineer to own a new ServiceNow environment for a federal program. This role covers provisioning, configuration, security hardening, integration enablement, and readiness validation in a secure federal enclave, with the platform owner responsible for module implementation and upgrades.

You will stand up and maintain the platform, apply design and administration standards, coordinate with security and infrastructure teams, and drive continuous

Qualifications

• 5+ years of hands-on experience administering, configuring, and engineering on the ServiceNow platform.
• Experience standing up new ServiceNow instances or migrations.
• Strong scripting ability (server-side and client-side JavaScript, Glide APIs, Business Rules, Script Includes).
• CSA certification.
• Familiarity with federal security and compliance frameworks (NIST, FISMA, STIGs).
• Experience working with Agile/Scrum teams.

Responsibilities

• Stand up, configure, secure, and maintain the ServiceNow platform.
• Establish design and administration standards for platform stability.
• Collaborate with security, infrastructure, and program stakeholders to deliver a compliant, production-ready platform.
• Manage MID Servers, authentication/SSO/AD, and secure connectivity.
• Develop and maintain integrations using REST/SOAP and IntegrationHub.
• Support ITSM and CMDB modules and document procedures and changes.

Skills

ServiceNow platform

JavaScript

REST/SOAP

LDAP/AD

Agile/Scrum

Tools

MID Server

IntegrationHub

ATF

Job description

LightFeather is seeking a ServiceNow Platform Engineer to own a new ServiceNow environment for a federal program. This role covers provisioning, configuration, security hardening, integration enablement, and readiness validation in a secure federal enclave, with the platform owner responsible for module implementation and upgrades.

You will stand up and maintain the platform, apply design and administration standards, coordinate with security and infrastructure teams, and drive continuous