ServiceNow Lead Architect — Greenfield Platform Reset

ZipStaff Inc.; St. Louis (MO); Sur place; USD 138 000 - 207 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

401(k) + 401(k) matching

Paid time off

Referral Program

Résumé du poste

ZipStaff Inc. seeks a ServiceNow Development Lead to drive a greenfield reset of the ServiceNow platform for a major utility client. The role is hands-on leadership, rebuilding core modules, and enabling ITSM, analytics, and governance features with best practices and CSDM.

You will balance out-of-the-box configuration with selective customization, design scalable integrations, and guide decisions to ensure a maintainable, future-proof platform. On-site in St.

Qualifications

• 8+ years of ServiceNow platform experience with hands-on development and configuration.
• Proven experience leading or significantly contributing to a greenfield or major platform reset.
• Strong knowledge of ServiceNow best practices and the Common Service Data Model (CSDM).
• Hands-on experience with ITSM, On-call, Platform Analytics, Employee Center, SAM, HAM, SPM, Business Continuity, GRC/IRM, NowAssist, Virtual Agent.
• Experience designing and implementing ServiceNow integrations.
• Ability to balance out-of-the-box configuration with necessary customization.
• On-site work in St. Louis, MO.
• Legally authorized to work in the United States without sponsorship now or in the future.

Responsabilités

• Lead and contribute to a greenfield ServiceNow instance built to best practices and CSDM standards.
• Rebuild and enable ITSM, On-call, Platform Analytics, Employee Center, Collaborative Work Management, Integrations, SAM, HAM, SPM, Business Continuity, GRC/IRM, NowAssist for ITSM, and Virtual Agent.
• Drive out-of-the-box configuration where possible and minimize custom technical debt.
• Design and implement integrations and platform standards.
• Guide development decisions and ensure solutions are scalable and supportable.

Connaissances

ServiceNow development

Greenfield implementation

CSDM

ITSM

Platform Analytics

NowAssist

Formation

ServiceNow CSA

ServiceNow CAD

Description du poste

ZipStaff Inc. seeks a ServiceNow Development Lead to drive a greenfield reset of the ServiceNow platform for a major utility client. The role is hands-on leadership, rebuilding core modules, and enabling ITSM, analytics, and governance features with best practices and CSDM.

You will balance out-of-the-box configuration with selective customization, design scalable integrations, and guide decisions to ensure a maintainable, future-proof platform. On-site in St.