ServiceNow ITAM & CMDB Analytics Lead

PNC; Pittsburgh (Allegheny County); On-site; USD 91,000 - 185,900; Full time

Benefits offered by this job

Medical and prescription drug coverage

401(k) with PNC match

Educational assistance

Job summary

PNC is looking for a Business Analytics Lead based in Pittsburgh, PA, to drive IT Asset Management governance and analytics. You will work closely with technology and business stakeholders, ensuring data quality and operational effectiveness.

The ideal candidate will possess a Bachelor's degree and over 5 years of relevant experience, including knowledge of ServiceNow, CMDB, and ITIL practices. This role includes opportunities for career growth with a competitive salary between $91,000 and $185,900 annually.

Qualifications

• 5+ years of industry-relevant experience.
• Strong analytical, reporting, and data governance skills.
• Ability to lead cross‑functional initiatives and influence stakeholders.

Responsibilities

• Lead CMDB and ITAM data governance initiatives.
• Develop and maintain executive dashboards and performance analytics.
• Analyze trends and provide actionable insights for asset visibility.

Skills

IT Asset Management

CMDB

ITSM

ITOM

ServiceNow

Data Governance

Analytics

Education

Bachelor's Degree

Tools

ServiceNow Platform

Data Analytics

Business Intelligence (BI)

Job description

PNC is looking for a Business Analytics Lead based in Pittsburgh, PA, to drive IT Asset Management governance and analytics. You will work closely with technology and business stakeholders, ensuring data quality and operational effectiveness.

The ideal candidate will possess a Bachelor's degree and over 5 years of relevant experience, including knowledge of ServiceNow, CMDB, and ITIL practices. This role includes opportunities for career growth with a competitive salary between $91,000 and $185,900 annually.