ServiceNow Implementation Specialist

RADcube - A NLogix Company; Indianapolis (IN); On-site; USD 95,000 - 130,000; Full time

Job summary

RADcube - A NLogix Company is seeking a ServiceNow Implementation Specialist in Indianapolis. The role focuses on configuring, customizing, and deploying the ServiceNow platform, bridging business needs with technical delivery through strong administration and client communication.

Key responsibilities include requirements gathering, core module configuration (ITSM, ITOM, HRSD), system integration via Integration Hub, and rigorous testing before deployment.

Qualifications

• 5+ years working with the ServiceNow platform, with prior government or federal agency/contractor experience.
• CSA and CIS credentials.
• Strong problem-solving and client-facing communication abilities.

Responsibilities

• Requirements gathering with business groups to identify needs.
• Platform configuration of core modules (ITSM, ITOM, HRSD).
• System integration enabling connections with other software using Integration Hub.
• Testing and deployment to ensure workflows run smoothly before launch.

Skills

5+ years experience

Client-facing communication

Problem-solving

Tools

ServiceNow

Integration Hub

Job description

Indianapolis, United States | Posted on 07/29/2026

Founded in 2015, RADcube is a leading technology consulting and software development firm headquartered in Carmel, Indiana. The company specializes in transforming enterprise ideas into real-world innovations by leveraging emerging technologies such as Artificial Intelligence, Blockchain, and Cloud Computing.

With nearly a decade of industry experience, RADcube serves diverse sectors, including healthcare, finance, government, and manufacturing. Their core service portfolio includes:

• Digital Transformation and strategy consulting.
• Custom Software Development tailored to specific business needs.
• Advanced Data Analytics and AI-driven platforms.
• Cybersecurity and risk management.

Recognized for its innovation-led culture, RADcube operates RADlabs, an R&D hub focused on high-impact solutions like Responsible AI and Intelligent Automation. The firm is committed to a human-centric approach, ensuring cutting-edge technology delivers measurable business outcomes and long-term success for global clients.

The company’s commitment to innovation has earned significant industry honors:

2026 TechPoint Mira Awards Finalist: Named a finalist for Tech Company of the Year, recognizing high-growth pioneers that demonstrate extraordinary leadership.

Public Sector Excellence: Awarded the Utah NASPO Cloud & Software Solutions Contract, solidifying their role as a trusted partner for large-scale government digital initiatives and more.

Job Description

ServiceNow Implementation Specialist

Role Overview

A ServiceNow Implementation Specialist configures, customizes, and deploys theServiceNow platform, requiring core competencies in system administration,module configuration, and client communication. This role bridges businessneeds and technical delivery.

Key Responsibilities

• Requirements Gathering: Talk with business groups to find out what they need.
• Platform Configuration: Build and set up core modules like ITSM, ITOM, or HRSD.
• System Integration: Connect ServiceNow with other software tools using Integration Hub.
• Testing and Deployment: Runtests to make sure workflows run smoothly before launch.

Requirements

Required Qualifications

• Experience: 5+years working with the ServiceNow platform, with prior experience at governmentor federal agencies/contractors
• Certifications: ServiceNowCertified System Administrator (CSA) and Certified Implementation Specialist(CIS) credentials.
• Soft Skills: Strong problem-solving and client-facing communication abilities.