ServiceNow Identity Governance Engineer

LiveWell Homecare Agency, LLC; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

LiveWell Homecare Agency, LLC seeks a Manager to lead Identity Governance initiatives, including ServiceNow Identity Governance and Veza, in Atlanta. You will design, configure, test, deploy, and optimize identity management systems with a focus on access requests, certifications, workflows, and policies.

Responsibilities include guiding technical delivery, collaborating with stakeholders to gather requirements, developing governance standards, and enhancing entitlement management and security

Qualifications

• 5+ years of hands-on experience in Identity Governance and Administration, including 2+ years on ServiceNow or similar platforms.
• Experience implementing identity lifecycle management, access controls, and enterprise integrations.
• Strong understanding of entitlement management, compliance, and cloud environments (AWS, Azure, GCP).
• Proven leadership in managing technical workstreams and mentoring teams.
• Excellent analytical, communication, and problem-solving skills.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Lead technical delivery and troubleshoot complex issues during implementation.
• Collaborate with stakeholders to gather requirements and support solution delivery.
• Develop technical documentation, governance standards, and operational procedures.
• Enhance clients’ identity visibility, entitlement management, and security posture using relevant technologies.
• Guide onboarding activities and ensure successful project outcomes.

Job description

Seeking a Manager to lead and deliver Identity Governance solutions using platforms like ServiceNow Identity Governance and Veza. The role involves designing, configuring, testing, deploying, and optimizing identity management systems, including access requests, certifications, workflows, and policies.

Key Responsibilities:

• Lead technical delivery and troubleshoot complex issues during implementation.
• Collaborate with stakeholders to gather requirements and support solution delivery.
• Develop technical documentation, governance standards, and operational procedures.
• Enhance clients’ identity visibility, entitlement management, and security posture using relevant technologies.
• Guide onboarding activities and ensure successful project outcomes.

Qualifications & Skills:

• At least five years of hands‑on experience in Identity Governance and Administration, with a minimum of two years in ServiceNow or similar platforms.
• Experience implementing identity lifecycle management, access controls, and enterprise integrations.
• Strong understanding of entitlement management, compliance, and cloud environments such as AWS, Azure, and GCP.
• Proven leadership in managing technical workstreams, mentoring teams, and collaborating with stakeholders.
• Excellent analytical, communication, and problem‑solving skills.
• Authorized to work in the U.S. without sponsorship.

Key Attributes:

• Professionalism, integrity, and personal responsibility.
• Adaptability and ability to thrive in collaborative, team-driven environments.
• Strong technical and client-facing communication skills.