ServiceNow HRSD Systems Engineer

Mass General Brigham Incorporated; Somerville (MA); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Mass General Brigham Incorporated is seeking a ServiceNow HRSD Engineer who will help advance HR Service Delivery across the organization. You will implement, maintain, and support platform services, working with ITSM partners to unify multiple ServiceNow instances and deliver a seamless employee experience.

The role requires a Bachelor's degree in Computer Science or related field and 3–5 years of systems engineering or similar experience, with strong scripting, cloud, and security skills in a

Qualifications

• Bachelor's degree in Computer Science or related field.
• 3–5 years of systems engineering or related experience.
• Experience with ServiceNow HRSD is preferred.

Responsibilities

• Implement, maintain, and support enterprise platforms including ServiceNow HRSD components.
• Collaborate with ITSM teams to merge instances and unify platforms.
• Monitor performance, troubleshoot complex issues, and automate tasks.
• Support security hardening and patch management.

Skills

ServiceNow HRSD

Platform administration

Networking & security

Scripting & automation

Cloud platforms

Hybrid environments

Education

Bachelor's degree in Computer Science or related field

Experience in lieu of degree allowed

Job description

Mass General Brigham Incorporated is seeking a ServiceNow HRSD Engineer who will help advance HR Service Delivery across the organization. You will implement, maintain, and support platform services, working with ITSM partners to unify multiple ServiceNow instances and deliver a seamless employee experience.

The role requires a Bachelor's degree in Computer Science or related field and 3–5 years of systems engineering or similar experience, with strong scripting, cloud, and security skills in a