Senior ServiceNow HRSD Architect - Transform HR Delivery

Brooklyn Arts Council; Vienna (VA); Hybrid; USD 125,000 - 159,000; Full time

Benefits offered by this job

Health Insurance

Employer-paid Life Insurance

Disability Insurance

401(k)

PTO & Holidays

Educational Assistance

Job summary

BRMi is seeking an experienced ServiceNow HRSD professional to design, configure, develop, implement, and optimize Human Resources Service Delivery solutions for hybrid in Vienna, VA. This role blends business functionality and technical responsibilities with HR stakeholders to translate requirements into effective ServiceNow solutions.

You will support full SDLC, including Employee Center Pro, HR Case Management, Knowledge Management, development, integrations, testing, and ongoing platform

Qualifications

• 6+ years of ServiceNow experience, including HRSD.
• 4+ years of product development experience with HRSD.
• Advanced ServiceNow development experience, including JavaScript, Glide scripting, UI Policies, Business Rules, Client Scripts, and REST/SOAP APIs.
• Experience with Employee Center Pro and HR Case Management.

Responsibilities

• Participate in the full software development lifecycle: analysis, design, configuration, testing, training, implementation, and support.
• Design, prototype, test, and implement ServiceNow HRSD solutions including Employee Center Pro and HR Case Management.
• Configure and develop HRSD solutions to meet business requirements and improve user experience.
• Develop, test, and deploy ServiceNow solutions using JavaScript, Glide scripting, Business Rules, and REST/SOAP APIs.
• Create reports and dashboards to monitor KPIs and HR service performance.
• Collaborate with HR stakeholders to gather requirements and translate them into technical solutions.
• Perform system testing, debugging, and issue resolution.
• Maintain platform stability, reliability, and performance of HRSD solutions.
• Create and maintain technical specifications and development documentation.

Skills

ServiceNow HRSD

JavaScript

Glide scripting

REST/SOAP APIs

Agile development

Problem solving

Education

ServiceNow CSA certification

ServiceNow CAD certification

Tools

Oracle HCM Cloud

Microsoft 365

ServiceNow

Job description

BRMi is seeking an experienced ServiceNow HRSD professional to design, configure, develop, implement, and optimize Human Resources Service Delivery solutions for hybrid in Vienna, VA. This role blends business functionality and technical responsibilities with HR stakeholders to translate requirements into effective ServiceNow solutions.

You will support full SDLC, including Employee Center Pro, HR Case Management, Knowledge Management, development, integrations, testing, and ongoing platform