ServiceNow HRSD Architect

Insight Global; Lisle (IL); On-site; USD 140,000 - 190,000; Full time

Job summary

Insight Global is seeking a Senior ServiceNow HRSD Architect to lead client-side architecture and hands-on BA work for HRSD implementations, ensuring alignment with ITSM and security standards in a complex enterprise environment.

You’ll review partner designs, oversee migrations from Oracle IPM, and ensure delivery against approved architecture while collaborating with stakeholders across the HRSD project lifecycle.

Qualifications

• 7+ years experience with ServiceNow HRSD implementations with multiple end-to-end implementations under their belt.
• Strong understanding of how ServiceNow HRSD and ITSM coexist within the same ServiceNow environment.
• ServiceNow architecture experience, including reviewing designs and ensuring what is architected is implemented correctly.
• Ability to perform hands-on Business Analyst work, in addition to architecture support including documentation and requirements/process work.
• Ability to independently review and validate an implementation partner’s work products, including architectural diagrams.
• Experience working within established enterprise architecture, security, and ServiceNow standards.
• Experience migrating legacy documents/content into ServiceNow.
• Oracle IPM migration experience.
• Experience overseeing or providing technical governance for a large ServiceNow HRSD implementation partner.

Responsibilities

• Provide architectural oversight for the ServiceNow HRSD implementation.
• Ensure HRSD fits appropriately alongside the existing ServiceNow ITSM module and security framework.
• Review implementation partner designs, architectural diagrams, documentation, and other work products.
• Validate that the solution being implemented aligns with approved architecture and ServiceNow standards.
• Perform Business Analyst work, including requirements, process, and project documentation.
• Work independently with the implementation partner and internal stakeholders to identify and resolve design/integration issues.
• Support migration of documents from the legacy Oracle IPM environment into ServiceNow.
• Remain engaged across both the HRSD implementation and subsequent document migration effort.

Skills

HRSD Expertise

ServiceNow Architecture

Business Analysis

ITSM integration

Architectural Review

Documentation Skills

Partner Governance

Oracle IPM Migration

Security Compliance

Tools

ServiceNow

Job description

Job Description

This person will serve as the client-side ServiceNow HRSD expert, while also supporting the implementation partner. They’ll ensure the HR Case Management/HRSD solution being designed is actually implemented according to the agreed architecture and integrates appropriately with the existing ITSM environment. In addition to architecture oversight, they’ll stay hands-on with BA and documentation work, review partner deliverables, and support the migration of documents from the legacy Oracle IPM platform into ServiceNow.

Responsibilities

• Provide architectural oversight for the ServiceNow HRSD implementation
• Ensure HRSD fits appropriately alongside the existing ServiceNow ITSM module and security framework
• Review implementation partner designs, architectural diagrams, documentation, and other work products
• Validate that the solution being implemented aligns with approved architecture and ServiceNow standards
• Perform Business Analyst work, including requirements, process, and project documentation
• Work independently with the implementation partner and internal stakeholders to identify and resolve design/integration issues
• Support migration of documents from the legacy Oracle IPM environment into ServiceNow
• Remain engaged across both the HRSD implementation and subsequent document migration effort

Skills and Requirements

7+ years experience with ServiceNow HRSD implementations with multiple end-to-end implementations under their beltStrong understanding of how ServiceNow HRSD and ITSM coexist within the same ServiceNow environmentServiceNow architecture experience, including reviewing designs and ensuring what is architected is implemented correctlyAbility to perform hands-on Business Analyst work, in addition to architecture support including documentation and requirements/process workAbility to independently review and validate an implementation partner’s work products, including architectural diagramsExperience working within established enterprise architecture, security, and ServiceNow standardsExperience migrating legacy documents/content into ServiceNowOracle IPM migration experienceExperience overseeing or providing technical governance for a large ServiceNow HRSD implementation partner

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].