ServiceNow Help Desk Tech – Azure & Endpoint Mgmt, Remote

Egreenservices; Helena (MT); Remote; USD 65,000 - 96,000; Full time

Benefits offered by this job

Mentorship program

Equity

Job summary

Citadel is seeking a Help Desk Technician skilled in ServiceNow to join the technology team in Helena, MT. Bring 3 years of Azure Administration experience, and enjoy a compensation range of $65,000 to $96,000 with flexible remote options and mentorship to grow to the next mid-level.

Responsibilities include hardening authentication for MT audit readiness, building ServiceNow tooling to speed engineers, and owning end-to-end tech services from endpoint management to on-call rotation.

Qualifications

• Minimum 3 years in IT help desk or similar role.
• Experience with ServiceNow and Jira Service Management.
• Proficient in Azure Administration.

Responsibilities

• Harden auth and audit readiness for MT.
• Develop ServiceNow tooling to improve engineer efficiency.
• Own end-to-end tech service from Endpoint Management to on-call rotation.
• Maintain Office 365 migration dependencies and patch CVEs.
• Build and maintain backend services using Growth Mindset and Endpoint Management.

Skills

Endpoint Management

Office 365 Migration

Azure Administration

ServiceNow

Tools

Jira Service Management

Job description

Citadel is seeking a Help Desk Technician skilled in ServiceNow to join the technology team in Helena, MT. Bring 3 years of Azure Administration experience, and enjoy a compensation range of $65,000 to $96,000 with flexible remote options and mentorship to grow to the next mid-level.

Responsibilities include hardening authentication for MT audit readiness, building ServiceNow tooling to speed engineers, and owning end-to-end tech services from endpoint management to on-call rotation.