ServiceNow Discovery & CMDB Specialist

Socket.dev; Franklin (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Socket.dev in Franklin, TN is seeking a ServiceNow Discovery Analyst to support CMDB, Discovery, and data quality within the ServiceNow platform. You will configure Discovery, manage CI data, and ensure alignment with CSDM to deliver trustworthy asset visibility.

Collaborate with architects and operations to optimize CMDB structures, reconcile data, and troubleshoot discovery issues. Experience with MID Servers, credentials, and integration Hub is required; CSA certification strongly preferred.

Qualifications

• 3+ years hands-on ServiceNow development with CMDB and Discovery.
• Experience deploying and managing MID Servers, credentials, and discovery probes/patterns.
• Strong understanding of CMDB data model, CSDM framework, and CI lifecycle management.
• ServiceNow scripting: Business Rules, Script Includes, Glide APIs.

Responsibilities

• Develop, configure, and maintain ServiceNow Discovery, MID Servers, and credential management.
• Manage CMDB class structures, CI relationships, and reconciliation rules.
• Ensure CMDB data quality and alignment with CSDM.

Skills

ServiceNow CMDB

ServiceNow Discovery

MID Servers

Scripting Glide APIs

CSA Certification

REST/SOAP APIs

Tools

MID Servers

Credential Management

Discovery Probes/Patterns

Job description

Socket.dev in Franklin, TN is seeking a ServiceNow Discovery Analyst to support CMDB, Discovery, and data quality within the ServiceNow platform. You will configure Discovery, manage CI data, and ensure alignment with CSDM to deliver trustworthy asset visibility.

Collaborate with architects and operations to optimize CMDB structures, reconcile data, and troubleshoot discovery issues. Experience with MID Servers, credentials, and integration Hub is required; CSA certification strongly preferred.