ServiceNow Developer (Sr. Associate)

United States Digital Space LLC; United States; Hybrid; USD 100,000 - 135,000; Full time

Job summary

Huron is seeking a Senior Associate ServiceNow Developer to serve as a hybrid developer and product owner, collaborating with business stakeholders to translate requirements into technical solutions and deliver value on the ServiceNow platform.

The role involves backlog management, hands-on development, and ensuring solutions align with business strategy while working with cross-functional teams. Travel up to 5% may be required.

Qualifications

• Bachelor's degree in computer science, information technology, engineering, or related field.
• 5+ years of ServiceNow development experience.
• CSA and CAD certifications.
• Ability to translate requirements into technical solutions.
• Experience with Agile delivery and stakeholder management.
• Proficiency with JavaScript and ServiceNow platform development.
• Experience with REST and SOAP integrations.
• Strong problem-solving and written/verbal communication.

Responsibilities

• Understand business challenges and gather requirements.
• Prioritize backlog and manage development sprints.
• Deliver scalable ServiceNow solutions aligned with business strategy.
• Collaborate with distributed teams across locations.
• Support integrations and platform automation.

Skills

ServiceNow development

Backlog management

Agile delivery

JavaScript

Stakeholder communication

Product ownership

Education

Bachelor's degree in Computer Science or related field

CSA Certification

CAD Certification

Tools

Flow Designer

Automation Engine

REST APIs

SOAP APIs

ServiceNow development

CI/CD

Job description

Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We’re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we’re developing strategies and implementing solutions that enable the transformative change they need to own their future.

As a member of the Huron corporate team, you’ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron’s collective strategies and enable real transformation to produce sustainable business results.

Join our team and create your future.

The ServiceNow Developer (Sr. Associate) will serve as a hybrid ServiceNow developer and product owner, working closely with business stakeholders to understand business challenges, gather and prioritize requirements, manage the ServiceNow backlog, and deliver technical solutions aligned with business strategies. This hybrid role includes requirements gathering, backlog management, prioritization, and hands‑on development.

Required Qualifications

• Bachelor's degree in computer science, Information Technology, Engineering, or related field.
• 5+ years of ServiceNow development experience.
• Relevant ServiceNow Certifications: CSA (Certified System Administrator) and CAD (Certified Application Developer)
• Proven ability to translate stakeholder requirements into technical solutions and workflows.
• Experience gathering business requirements and managing competing priorities.
• Strong understanding of Agile delivery methodologies.
• Experience with JavaScript and ServiceNow platform development.
• Experience with Flow Designer, Automation Engine, and platform automation capabilities.
• Experience designing and supporting integrations using REST and SOAP APIs.
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Experience collaborating across geographically distributed teams.

Up to 5% travel, as required.

Preferred Qualifications

• Experience with HRSD, ITSM, CSM, ITOM, SPM, or GRC.
• Knowledge of NowCreate and ServiceNow implementation best practices.
• Experience serving as a Product Owner, Solution Consultant.
• Knowledge of Virtual Agent, Now Assist/Otto and Performance Analytics.
• Experience with Generative AI, predictive analytics, and Agentic AI capabilities.
• Experience with Azure, AWS, or GCP.
• Experience integrating ServiceNow with Workday, Salesforce, Microsoft technologies, and other enterprise platforms.
• Familiarity with Azure DevOps, Git, CI/CD pipelines, and release management practices.

Success in this Role

• Build strong relationships with business stakeholders.
• Effectively prioritize and manage the ServiceNow backlog.
• Deliver scalable ServiceNow solutions that solve business challenges.
• Improve business processes through automation and platform capabilities.
• Balance strategic product ownership responsibilities with hands‑on technical development.

Drive adoption and value realization across the ServiceNow platform.

#LI-CL1

#LI-REMOTE

The estimated base salary for this job is $100,000 - $135,000 USD. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $112,000 - $159,300 USD. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level

Senior Associate Country

United States of America