ServiceNow Developer (Sr. Associate)

Huron Consulting Group Inc.; Chicago (IL); Hybrid; USD 100,000 - 135,000; Full time

Job summary

Huron Consulting Group in the United States is seeking a Senior Associate ServiceNow Developer who will act as hybrid developer and product owner, collaborating with business stakeholders to gather requirements, prioritize the backlog, and deliver scalable ServiceNow solutions.

This role requires 5+ years of ServiceNow development, JavaScript, and certifications, plus experience with Flow Designer, REST/SOAP integrations, and Agile delivery; travel up to 5% is required.

Qualifications

• Bachelor's degree in computer science, Information Technology, Engineering, or related field.
• 5+ years of ServiceNow development experience.
• CSA (Certified System Administrator) and CAD (Certified Application Developer) certifications.
• Translate stakeholder requirements into technical solutions and workflows.
• Gather business requirements and manage competing priorities.
• Strong understanding of Agile delivery methodologies.
• Experience with JavaScript and ServiceNow platform development.
• Experience with Flow Designer, Automation Engine, and platform automation capabilities.
• Experience designing and supporting integrations using REST and SOAP APIs.
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication skills.
• Ability to work with both technical and non-technical stakeholders.
• Experience collaborating across geographically distributed teams.
• Up to 5% travel.

Responsibilities

• Hybrid role including requirements gathering and backlog management.
• Deliver scalable ServiceNow solutions aligned with business strategies.
• Work with stakeholders to prioritize and implement tech solutions.
• Collaborate across distributed teams and manage integration projects.
• Support continuous improvement of ServiceNow platforms.

Skills

ServiceNow development

JavaScript

Agile methodologies

Stakeholder collaboration

Communication

Education

Bachelor's degree in CS/IT/Engineering

Tools

Flow Designer

Automation Engine

REST APIs

SOAP APIs

CSA

CAD

Job description

Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We’re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we’re developing strategies and implementing solutions that enable the transformative change they need to own their future. As a member of the Huron corporate team, you’ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron’s collective strategies and enable real transformation to produce sustainable business results. Join our team and create your future. The ServiceNow Developer (Sr. Associate) will serve as a hybrid ServiceNow developer and product owner, working closely with business stakeholders to understand business challenges, gather and prioritize requirements, manage the ServiceNow backlog, and deliver technical solutions aligned with business strategies.

This hybrid role includes requirements gathering, backlog management, prioritization, and hands‑on development.

Required Qualifications

• Bachelor's degree in computer science, Information Technology, Engineering, or related field.
• 5+ years of ServiceNow development experience.
• Relevant ServiceNow Certifications: CSA (Certified System Administrator) and CAD (Certified Application Developer)
• Proven ability to translate stakeholder requirements into technical solutions and workflows.
• Experience gathering business requirements and managing competing priorities.
• Strong understanding of Agile delivery methodologies.
• Experience with JavaScript and ServiceNow platform development.
• Experience with Flow Designer, Automation Engine, and platform automation capabilities.
• Experience designing and supporting integrations using REST and SOAP APIs.
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Experience collaborating across geographically distributed teams.
• Up to 5% travel, as required.

Preferred Qualifications

• Experience with HRSD, ITSM, CSM, ITOM, SPM, or GRC.
• Knowledge of NowCreate and ServiceNow implementation best practices.
• Experience serving as a Product Owner, Solution Consultant.
• Knowledge of Virtual Agent, Now Assist/Otto and Performance Analytics.
• Experience with Generative AI, predictive analytics, and Agentic AI capabilities.
• Experience with Azure, AWS, or GCP.
• Experience integrating ServiceNow with Workday, Salesforce, Microsoft technologies, and other enterprise platforms.
• Familiarity with Azure DevOps, Git, CI/CD pipelines, and release management practices.

Success in this Role

• Build strong relationships with business stakeholders.
• Effectively prioritize and manage the ServiceNow backlog.
• Deliver scalable ServiceNow solutions that solve business challenges.
• Improve business processes through automation and platform capabilities.
• Balance strategic product ownership responsibilities with hands‑on technical development.
• Drive adoption and value realization across the ServiceNow platform.

The estimated base salary for this job is $100,000 - $135,000 USD. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $112,000 - $159,300 USD. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level Senior Associate Country United States of America

At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on‑site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug‑free workplace.