ServiceNow Developer – Mid Level

Centennial Technologies, Inc.; Virginia (MN); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Short-Term and Long-Term Disability

Life Insurance

401(k) Retirement Plan

Paid Time Off and Federal Holidays

Job summary

A technology solutions company is seeking a mid-level ServiceNow Developer with at least 3 years of hands-on experience in modules like ITSM and ITOM. Responsibilities include designing and implementing applications on the ServiceNow platform and ensuring platform scalability. The ideal candidate should have strong JavaScript proficiency and be a Certified System Administrator. The role offers a hybrid schedule with competitive benefits including medical insurance and flexible PTO.

Qualifications

• 5+ years of total experience including 3+ years of hands‑on ServiceNow development.
• Strong proficiency in JavaScript, Glide API, Jelly, AngularJS, UI Builder, and Flow Designer.
• Must be Certified System Administrator (CSA).
• Must be a U.S. Citizen with ability to obtain public trust clearance.
• Certified System Administrator (CSA) is required or able to obtain clearance.

Responsibilities

• Design, develop, and implement custom applications and workflows on the ServiceNow platform.
• Configure and customize core modules including ITSM, ITOM, HAM, and GRC/IRM.
• Develop automation strategies using Flow Designer and IntegrationHub.
• Ensure platform scalability, maintainability, and adherence to governance standards.

Skills

JavaScript

Glide API

Jelly

AngularJS

UI Builder

Flow Designer

ITSM

ITOM

HAM

IRM

CMDB architecture

CSA

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

IntegrationHub

MID Servers

Discovery

Data modeling

Job description

Job Description

Centennial Technologies is seeking a mid-level ServiceNow Developer with hands‑on experience in modules such as IT Service Management (ITSM), IT Operations Management Visibility (ITOM Visibility), Hardware Asset Management (HAM), and Governance, Risk, and Compliance / Integrated Risk Management (GRC/IRM). The ideal candidate will collaborate with cross‑functional stakeholders to translate business requirements into robust, scalable, and secure ServiceNow solutions, and will play a key role in designing, developing, and implementing high‑quality applications on the ServiceNow platform.

Key Responsibilities

• Design, develop, and implement custom applications, workflows, UI policies, business rules, client scripts, and integrations on the ServiceNow platform.
• Configure and customize core modules including ITSM, ITOM, HAM, and GRC/IRM.
• Build and maintain data models, transform maps, and discovery patterns to ensure accurate and reliable CMDB and service mapping.
• Develop automation strategies using Flow Designer, IntegrationHub, scheduled jobs, and orchestration capabilities.
• Evaluate business requirements and translate them into high‑quality technical solutions aligned with industry and platform best practices.
• Ensure platform scalability, maintainability, and adherence to governance standards.
• Conduct code reviews and enforce development standards across the ServiceNow ecosystem.
• Exposure to design and implement APIs/integrations with external systems using REST, SOAP, MID Servers, and IntegrationHub spokes.
• Troubleshoot integration issues, optimize performance, and ensure secure data exchange.
• Enhance CMDB data quality using discovery, service mapping, and reconciliation rules.
• Configure ITOM Visibility components including Discovery, Service Mapping, Event Management (optional if applicable).
• Work with stakeholders to maintain CMDB governance, lifecycle management, and audit readiness.
• Implement and customize GRC/IRM modules such as policy & compliance, risk management, and audit management.
• Configure Hardware Asset Management (HAM) lifecycles, normalization, reconciliation, and asset workflows.
• Work closely with product owners, process owners, architects, and business teams to refine requirements and deliver impactful solutions.
• Provide mentoring and technical guidance to junior developers and administrators.
• Participate in Agile ceremonies, sprint planning, and backlog grooming.

Key Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5+ years of total experience including 3+ years of hands‑on ServiceNow development.
• Strong proficiency in JavaScript, Glide API, Jelly, AngularJS, UI Builder, and Flow Designer.
• Experience with at least 2 major modules such as ITSM, ITOM, ITAM, HAM, IRM, and CAM.
• Demonstrated experience in building complex workflows, integrations, and custom applications.
• Strong understanding of CMDB architecture, discovery probes, patterns, and data governance.
• Must be Certified System Administrator (CSA)
• Must be a U.S. Citizen with ability to obtain public trust clearance.

Preferred Qualifications

• Certified Application Developer (CAD)
• ServiceNow CIS (Certified Implementation Specialist) Certifications in ITSM, or Risk and Compliance (RC)

Work Conditions

• Location: Hybrid – At least 4 days onsite in Tysons Corner, VA.
• Job Type: Full-time

About Centennial Technologies Inc.

Centennial Technologies Inc. is committed to a healthy work‑life balance and provides a collaborative and supportive professional environment. We offer flexible PTO, casual work culture, and regular opportunities for career advancement and skills development.

Benefits include

• Medical, Dental, and Vision Insurance
• Short‑Term and Long‑Term Disability
• Life Insurance
• 401(k) Retirement Plan
• Paid Time Off and Federal Holidays

Our Culture

• Supportive work environment that promotes work‑life balance
• Performance‑based rewards and recognition
• Regular employee feedback and collaboration
• Paid training in emerging technologies and federal compliance
• Client‑focused, employee‑centered growth

Equal Opportunity Employer: Centennial is an equal opportunity employer and complies with all applicable federal, state, and local employment laws