ServiceNow Developer | ITSM & Automation Expert

Valiant Technologies LLC; Austin (TX); On-site; USD 95,000 - 135,000; Full time

Job summary

Valiant Technologies LLC is seeking a ServiceNow Developer to design, develop, and customize ServiceNow applications aligned with business requirements. You will work across ITSM modules, automate processes with Flow Designer and Workflow Editor, and contribute to a scalable platform.

You will implement integrations via REST and SOAP, configure CMDB and Service Portal components, manage access controls, data migrations, and platform upgrades.

Qualifications

• Experience designing and developing ServiceNow applications aligned with business requirements.
• Strong knowledge of ITSM modules: Incident, Problem, Change and Request Management.
• Proficiency in building workflows and automations using Flow Designer and Workflow Editor.
• Experience configuring Service Catalog items, catalog client scripts, and request workflows.

Responsibilities

• Design, develop, and customize ServiceNow applications based on business requirements.
• Configure and maintain ITSM modules, including Incident, Problem, Change, and Request Management.
• Create and maintain workflows and automation using Flow Designer and Workflow Editor.
• Configure Service Catalog items, catalog client scripts, and request workflows.
• Develop custom applications and modules using the ServiceNow platform.
• Implement integrations between ServiceNow and external applications using REST and SOAP APIs.
• Configure ServiceNow CMDB, Discovery, and Configuration Management processes.
• Develop UI Pages, UI Actions, UI Macros, and Service Portal components.
• Implement role-based access controls, ACLs, and platform security policies.
• Work with Import Sets, Transform Maps, and data migration processes.
• Perform platform upgrades, enhancements, testing, and deployment activities.
• Troubleshoot production issues and provide technical support.
• Collaborate with business analysts, administrators, and cross-functional development teams.
• Maintain technical documentation and follow ServiceNow development best practices.

Tools

ServiceNow Platform

Flow Designer

Workflow Editor

IntegrationHub

REST API

SOAP API

ServiceNow Studio

Job description

Valiant Technologies LLC is seeking a ServiceNow Developer to design, develop, and customize ServiceNow applications aligned with business requirements. You will work across ITSM modules, automate processes with Flow Designer and Workflow Editor, and contribute to a scalable platform.

You will implement integrations via REST and SOAP, configure CMDB and Service Portal components, manage access controls, data migrations, and platform upgrades.