ServiceNow Developer: HRSD & Agile Solutions

CGS Federal (Contact Government Services); Baltimore (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (FSA)

Paid Time Off

Job summary

Contact Government Services (CGS) seeks a Mid-level ServiceNow Developer to join our IT team supporting a large Federal agency. You will build HRSD functionality, implement HR service requests, and collaborate with analysts in an Agile setting.

The role requires ServiceNow development experience, CSA certification, and strong communication skills. Qualifications include a Bachelor’s degree and 3–7 years of related experience, with a focus on reports, dashboards, workflows, and HR processes.

Qualifications

• Bachelor’s degree in a related field.
• 3-7 years related experience.
• 2+ years ServiceNow development experience.
• ServiceNow CSA certification.
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow.
• Experience working with Agile Development and Test Management applications of ServiceNow.
• Excellent communication skills, written and verbal.
• Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace.

Responsibilities

• Develop ServiceNow HRSD functionality and solutions.
• Implement multiple HR Service Requests within the HRSD scope.
• Create applications to facilitate employee service requests to HR and HR fulfillment processes.
• Refactor ServiceNow customizations during major updates.
• Collaborate with developers and business analysts in an Agile environment.
• Understand backend configuration of ServiceNow and design tests with test data.
• Support configuration, change, and release management.
• Ensure accuracy and timely delivery of work products.

Skills

ServiceNow development

Angular.JS

JavaScript

SQL

HR Service Delivery

Agile development

Test management

Release management

Education

Bachelor's degree in related field

Tools

ServiceNow

Job description

Contact Government Services (CGS) seeks a Mid-level ServiceNow Developer to join our IT team supporting a large Federal agency. You will build HRSD functionality, implement HR service requests, and collaborate with analysts in an Agile setting.

The role requires ServiceNow development experience, CSA certification, and strong communication skills. Qualifications include a Bachelor’s degree and 3–7 years of related experience, with a focus on reports, dashboards, workflows, and HR processes.