ServiceNow Developer — HRSD & Agile Solutions

CGS Federal (Contact Government Services); Fairfax (VA); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off and holidays

Job summary

CGS Federal (Contact Government Services) seeks a mid‑level ServiceNow Developer in Fairfax, VA to support HRSD and related IT initiatives. You will develop, customize, and test HR service delivery workflows within ServiceNow, while collaborating with analysts in an Agile environment.

A CSA and several years of ServiceNow experience are preferred. This role emphasizes delivering reliable software, maintaining release integrity, and communicating clearly with stakeholders across government

Qualifications

• Bachelor’s degree in a related field.
• 3–7 years related experience.
• 2+ years ServiceNow development experience.
• ServiceNow Certified System Administrator (CSA).
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow.
• Experience with Agile Development and Test Management applications of ServiceNow.
• Excellent communication skills, written and verbal.
• Experience in an Agile project environment with frequent software releases.

Responsibilities

• Support HR Service Delivery within ServiceNow HRSD scope.
• Develop applications to facilitate employee service requests to HR.
• Refactor customizations during ServiceNow major updates.
• Collaborate with developers and analysts in an Agile setting.
• Ensure accuracy and timely completion of work products.

Skills

ServiceNow development

Requirements gathering

HR Service Delivery

Employee service requests

Refactoring

Agile collaboration

Backend configuration

Change & release management

Attention to detail

Education

Bachelor's degree

Tools

ServiceNow CSA

Job description

CGS Federal (Contact Government Services) seeks a mid‑level ServiceNow Developer in Fairfax, VA to support HRSD and related IT initiatives. You will develop, customize, and test HR service delivery workflows within ServiceNow, while collaborating with analysts in an Agile environment.

A CSA and several years of ServiceNow experience are preferred. This role emphasizes delivering reliable software, maintaining release integrity, and communicating clearly with stakeholders across government