ServiceNow Developer - HRSD & Agile Gov IT

CGS Federal (Contact Government Services); United States; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Paid Time Off and Holidays

Job summary

Contact Government Services (CGS) seeks a mid‑level ServiceNow Developer to support a large federal agency’s HR Service Delivery initiatives. You will leverage Angular.JS, JavaScript, SQL and related technologies to build core ServiceNow functionality and HR workflows.

You will collaborate in an Agile environment, provide reports and dashboards, and ensure accurate, timely releases while maintaining quality across HR and IT processes.

Qualifications

• A Bachelor’s degree in a related field.
• 3-7 years related experience.
• 2+ years ServiceNow development experience.
• ServiceNow Certified System Administrator (CSA) certification.
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow.
• Experience working with Agile Development and Test Management applications of ServiceNow.
• Excellent communication skills, written and verbal.
• Experience working in an Agile project environment with emphasis on frequently delivering functional software releases.

Responsibilities

• Support discovery, requirements gathering, and build out of core ServiceNow functionality.
• Implement multiple HR Service Requests within the HRSD scope in ServiceNow.
• Develop applications to facilitate Employee service requests to HR and HR fulfillment process.
• Refactor ServiceNow software customizations during major updates.
• Collaborate with fellow developers and business analysts in an Agile development environment.
• Understand backend configuration of ServiceNow and design tests and build test data.
• Support configuration, change, and release management.
• Maintain responsibility for the completion and accuracy of work products.

Skills

ServiceNow development

Requirements gathering

HR Service Requests

HR applications

ServiceNow customizations

Agile development

Backend configuration

Release management

Collaboration with analysts

Education

Bachelor's degree

Job description

Contact Government Services (CGS) seeks a mid‑level ServiceNow Developer to support a large federal agency’s HR Service Delivery initiatives. You will leverage Angular.JS, JavaScript, SQL and related technologies to build core ServiceNow functionality and HR workflows.

You will collaborate in an Agile environment, provide reports and dashboards, and ensure accurate, timely releases while maintaining quality across HR and IT processes.