ServiceNow Developer (Developer III)

INSPYR Solutions; Charlotte (NC); Hybrid; USD 120,000 - 150,000; Full time

Job summary

INSPYR Solutions seeks a Senior ServiceNow Developer in Charlotte, NC (Hybrid – 4 Days Onsite, 1 Day Remote) for a W2 Contract-to-Hire engagement. You will design, develop, and enhance enterprise ServiceNow solutions across HRSD, ITSM, and integrations, delivering scalable workflows and automation.

The role requires hands-on JavaScript expertise, deep ServiceNow knowledge, and experience delivering enterprise-grade solutions in Agile environments.

Qualifications

• 5+ years of hands-on ServiceNow development experience.
• Strong proficiency in JavaScript and the ServiceNow Glide API.
• Experience developing Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer workflows.
• Experience building and supporting REST and SOAP integrations.
• Experience with HRSD and ITSM modules.

Responsibilities

• Design, develop, and maintain custom ServiceNow applications and platform enhancements.
• Configure and develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Flow Designer workflows.
• Build and support Service Catalog items, Record Producers, and automated fulfillment workflows.
• Develop and maintain integrations using REST APIs, SOAP, IntegrationHub, and MID Server.
• Design and implement HRSD and ITSM solutions that streamline business processes.

Skills

ServiceNow development

JavaScript

Glide API

REST/SOAP integrations

Flow Designer

Tools

IntegrationHub

MID Server

Git

Azure DevOps

Job description

Senior ServiceNow Developer (Developer III)

Location: Charlotte, NC (Hybrid – 4 Days Onsite, 1 Day Remote) Employment Type: W2 Contract-to-Hire

Position Overview

We are seeking an experienced Senior ServiceNow Developer to design, develop, and enhance enterprise ServiceNow solutions supporting HR Service Delivery (HRSD), IT Service Management (ITSM), and platform integrations. This role will focus on workflow automation, custom application development, API integrations, and platform optimization to improve operational efficiency and user experience.

The ideal candidate is a hands‑on developer with strong JavaScript expertise, deep knowledge of the ServiceNow platform, and experience delivering scalable enterprise solutions in an Agile environment.

Key Responsibilities

• Design, develop, and maintain custom ServiceNow applications and platform enhancements.
• Configure and develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Flow Designer workflows, and other platform components.
• Build and support Service Catalog items, Record Producers, and automated fulfillment workflows.
• Develop and maintain integrations using REST APIs, SOAP, IntegrationHub, and MID Server.
• Design and implement HRSD and ITSM solutions that streamline business processes and improve service delivery.
• Automate workflows to increase operational efficiency and reduce manual processes.
• Collaborate with business analysts, architects, product owners, and technical teams to translate business requirements into scalable ServiceNow solutions.
• Troubleshoot and resolve complex platform, application, and integration issues.
• Participate in code reviews and promote development best practices.
• Support Agile development teams throughout the software development lifecycle.

Required Qualifications

• 5+ years of hands‑on ServiceNow development experience.
• Strong proficiency in JavaScript and the ServiceNow Glide API.
• Experience developing:
  • Business Rules
  • Client Scripts
  • Script Includes
  • UI Policies
  • UI Actions
  • Flow Designer workflows
• Experience building and supporting REST and SOAP integrations.
• Experience with ServiceNow HRSD and ITSM modules.
• Hands‑on experience with IntegrationHub and MID Server.
• Experience working within Agile/Scrum development environments.

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD) certification.
• Experience with Employee Center and/or Service Portal development.
• Experience integrating ServiceNow with enterprise applications such as Azure Active Directory, SAP, Snowflake, or similar platforms.
• Experience using Git, Azure DevOps, or other CI/CD and DevOps tools.
• Experience building AI‑enabled workflows, Virtual Agent solutions, or intelligent automation capabilities.

Technical Skills

• ServiceNow Application Development
• JavaScript & Glide API
• HRSD & ITSM
• Flow Designer
• IntegrationHub
• REST & SOAP APIs
• MID Server
• Workflow Automation
• Service Catalog Development
• Agile/Scrum Methodologies
• Troubleshooting & Root Cause Analysis
• Technical Documentation

Nice to Have

• Employee Center
• Service Portal
• AI-powered workflows
• Virtual Agent
• Git / Azure DevOps / CI/CD

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities.

Applicants requiring reasonable accommodation during the application or interview process should contact [e-mail] for assistance.

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