ServiceNow Developer

Koniag Services, Inc.; Washington, Northern (District of Columbia, KY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Holidays

Three weeks PTO

Job summary

Koniag Advisory and Business Solutions, LLC, a Koniag Government Services company, is seeking a ServiceNow Developer to support a government customer in Washington, DC. The position is hybrid, requiring one day onsite and the ability to obtain a Public Trust.

The successful candidate will design, configure, script, integrate, and sustain ServiceNow applications and workflows, delivering platform capabilities that improve service delivery, automation, user experience, reporting, and operational

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• Minimum 5 years in software development or enterprise workflow/ platform implementation.
• At least 3 years hands-on ServiceNow development or administration.
• ServiceNow certification (ACD or CSA) preferred.
• Experience with federal ITSM/CSM/ITOM implementations is a plus.

Responsibilities

• Design, configure, script, test, and deploy ServiceNow applications, catalog items, flows, forms, business rules, client scripts, UI policies, and integrations.
• Support platform modernization using Flow Designer, IntegrationHub, Service Portal, Workspace, App Engine, and low-code/no-code capabilities.
• Develop integrations with identity, monitoring, collaboration, data, and enterprise workflow systems via APIs and secure patterns.
• Translate requirements into maintainable platform configurations and technical designs.
• Participate in code reviews, testing, defect resolution, release planning, and production support.
• Document configuration decisions, integration details, deployment steps, and operating procedures.

Skills

ServiceNow scripting

Flow Designer

Integrations

Catalog items and forms

Application lifecycle management

Education

Bachelor's degree in CS/IS/SE

5+ years software development

3+ years ServiceNow development/administration

ServiceNow Certification (ACD or CSA)

Tools

ServiceNow platform

ITSM/CSM/ITOM knowledge

APIs and web services

Job description

Koniag Advisory and Business Solutions, LLC a Koniag Government Services company, is seeking a ServiceNow Developer to support KABS and our government customer in Washington, DC. The position is hybrid, requires 1 day onsite. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Advisory and Business Solutions, a Koniag Government Services company, is seeking a ServiceNow Developer to support the Digital Workplace workforce by designing, configuring, scripting, integrating, and sustaining ServiceNow applications and workflows. The successful candidate will deliver practical platform capabilities that improve service delivery, automation, user experience, reporting, and operational control across the enterprise. Work will be performed at the client's facility or customer approved remote locations during Eastern Time core business hours.

The ServiceNow Developer will provide hands‑on development and configuration support across ServiceNow modules, workflows, integrations, and user experiences.

Principal responsibilities will include but are not limited to:

• Design, configure, script, test, and deploy ServiceNow applications, catalog items, flows, forms, business rules, client scripts, UI policies, and integrations.
• Support platform modernization using Flow Designer, IntegrationHub, Service Portal, Workspace, App Engine, and approved low-code/no-code capabilities.
• Develop integrations with identity, monitoring, collaboration, data, and enterprise workflow systems using APIs, web services, and secure integration patterns.
• Translate requirements from product owners and business analysts into maintainable platform configurations and technical designs.
• Participate in code reviews, testing, defect resolution, release planning, and production support.
• Document configuration decisions, integration details, deployment steps, and operational procedures.

Education and Experience:

Required:

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related discipline, or equivalent work experience.
• 5+ years of experience in software development, enterprise workflow development, or platform implementation.
• 3+ years of hands‑on ServiceNow development or administration experience.
• ServiceNow Certified Application Developer or Certified System Administrator.
• Experience supporting federal ITSM, CSM, HRSD, SecOps, SPM, App Engine, or ITOM implementations.

Required Skills and Competencies:

• Strong ServiceNow development skills including scripting, Flow Designer, catalog development, tables, forms, ACLs, integrations, and application lifecycle practices.
• Understanding of platform security, role-based access, performance, testing, and release management.
• Ability to troubleshoot defects across configuration, code, data, workflows, integrations, and user experience.
• Ability to obtain a Public Trust clearance.

Desired Skills and Competencies:

• Experience with Automated Test Framework, IntegrationHub, Service Portal, Workspace, App Engine Studio, or CMDB/CSDM.
• Knowledge of Agile, ITIL, DevSecOps, and federal compliance practices.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [e-mail] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled.Shareholder Preference in accordance with Public Law 88-352