ServiceNow Developer (SECRET)

Koniag Services, Inc.; Arlington (VA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K with company matching

Flexible spending accounts

Paid holidays

Three weeks paid time off

Job summary

Koniag Data Solutions, a Koniag Government Services company, is seeking a ServiceNow developer with an active Secret clearance to support our government customer in Arlington, VA. You will document requirements, develop apps and widgets, and create dashboards using Performance Analytics.

Responsibilities include supporting, upgrading, and securing ServiceNow instances, implementing Flow Designer workflows, and delivering advanced reporting.

Qualifications

• Bachelor's degree required.
• 3+ years of ServiceNow development experience (Vancouver/DC releases preferred).
• 3+ years ITSM/ITOM implementation experience.
• Ability to evaluate business processes and implement ServiceNow solutions.
• Experience with Performance Analytics preferred.
• Strong communication and customer service skills.
• Secret Clearance is required.

Responsibilities

• Collaborate with customers to document business requirements for ServiceNow.
• Develop or modify Custom Applications and Service Portal widgets.
• Coordinate with data owners on ACLs and data controls.
• Create dashboards and analytics using Performance Analytics and ServiceNow Reporting.
• Provide Tier 3 support for ServiceNow applications and scripting issues.
• Develop using ServiceNow App Engine and Flow Designer.
• Support, update, and secure existing ServiceNow instances and integrations.
• Design Service Portal pages and advanced Catalog Items.
• Implement automated workflows using Flow Designer.
• Develop reporting with Spotlight and PA indicators.
• Provide technical support across instance management and CMDB health.

Skills

ServiceNow development

ITSM/ITOM implementation

Performance Analytics

Communication skills

Secret Clearance

Requirement analysis

Education

Bachelor's Degree

Tools

ServiceNow App Engine

Flow Designer

Service Portal

Reporting/Analytics

Job description

Posted Thursday, July 30, 2026 at 4:00 AM

Koniag Data Solutions, a Koniag Government Services company, is seeking a ServiceNow developer with an active Secret clearance to support KDS and our government customer in Arlington, VA.

• We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Essential Functions, Responsibilities & Duties

• Working with customers to help define and document business requirements for the ServiceNow platform.
• Working with development team members to modify existing and/or code new Custom Applications and Service Portal widgets.
• Coordinating with data owners to ensure appropriate controls are placed on data distribution and ACL (Access Control List) configurations.
• Responsible for creating dashboards and advanced analytics using Performance Analytics and ServiceNow Reporting tools.
• Provide Tier 3 technical support for ServiceNow applications, including troubleshooting script includes, business rules, and client scripts.
• Responsible for application development using ServiceNow App Engine and Flow Designer.
• Responsible for supporting, updating, and securing existing ServiceNow instances and integrations (REST/SOAP).
• Design and create Service Portal pages and advanced Catalog Items.
• Implement automated workflows using Flow Designer to streamline administrative and IT processes.
• Design and develop advanced reporting capabilities using ServiceNow Spotlight and PA Indicators.
• Technical support in all facets of ServiceNow technology, from instance cloning and upgrades to working with database engineers on CMDB health and data repositories.

Work Experience, Knowledge, Skills & Abilities

• Bachelor's Degree
• 3+ years of ServiceNow development experience (Vancouver/Washington DC releases preferred).
• 3+ years of ITSM/ITOM implementation experience (replacing SharePoint development).
• Experience evaluating existing business processes to recommend and implement appropriate ServiceNow-based solutions.
• Experience with ServiceNow Performance Analytics preferred.
• Ability to multitask and work with minimal supervision in a highly charged and fast-paced environment.
• Present deliverables/demos to audiences with a wide variety of technical knowledge.
• Excellent written and verbal communication skills, along with customer service and troubleshooting skills.
• Secret Clearance required.

Our Equal Employment Opportunity Policy:

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e‑mail at [e-mail] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of KGS, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visitwww.koniag-gs.com .

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352