ServiceNow Developer

Peraton; Virginia (IL); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

PTO 25 days

Bonus plan

Subsidized benefits for dependents

Job summary

Peraton is seeking a ServiceNow Developer (Subject Matter Expert) to design, develop, and maintain ServiceNow solutions supporting mission-critical infrastructure. You will serve as the technical authority on the ServiceNow platform, driving automation, workflow development, and platform enhancements for mission operations.

The role supports a program providing data center/HPC infrastructure for AI processing, with opportunities to mentor others and lead platform upgrades.

Qualifications

• Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD.
• Additional 4 years experience may be considered in lieu of degree.
• Active TS/SCI clearance with the ability to obtain a polygraph.
• ServiceNow CSA certification.
• Certified Implementation Specialist (CIS) in one or more ServiceNow modules (e.g., ITSM, ITOM).
• Strong proficiency in JavaScript, Glide API, and ServiceNow scripting.
• Experience with ServiceNow integrations, workflow design, and platform architecture.
• Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.

Responsibilities

• Design, develop, configure, and maintain applications and modules on the ServiceNow platform (e.g., ITSM, ITOM, CSM, custom applications).
• Serve as the technical SME for ServiceNow architecture, scripting, workflow design, and integrations.
• Develop and maintain integrations between ServiceNow and other enterprise systems using REST/SOAP APIs, MID Server, and IntegrationHub.
• Translate business and mission requirements into scalable ServiceNow solutions and workflows.
• Lead platform upgrades, patching, and release management, including testing and validation.
• Develop custom scripts (Business Rules, Client Scripts, Script Includes) and UI components (UI Policies, UI Actions, Flow Designer).
• Ensure ServiceNow implementations comply with applicable security policies and accreditation requirements (e.g., RMF, NIST 800-53).
• Mentor junior developers and administrators on ServiceNow best practices.
• Partner with program stakeholders to identify opportunities for automation and process improvement.
• Maintain technical documentation, including design specifications and configuration guides.

Skills

JavaScript

Glide API

ServiceNow scripting

REST/SOAP integrations

Workflow design

Platform architecture

Communication

Education

BS/BA in CS/Engineering

MS/MA in CS/Engineering

PhD in related field

Tools

ServiceNow CSA certification

ServiceNow CIS certification

ServiceNow CAD certification

Job description

Required Qualifications:

• Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD


• Additional 4 years experience may be considered in lieu of degree


• Active TS/SCI clearance with the ability to obtain a polygraph


• ServiceNow Certified System Administrator (CSA) certification


• Certified Implementation Specialist (CIS) in one or more ServiceNow modules (e.g., ITSM, ITOM)


• Strong proficiency in JavaScript, Glide API, and ServiceNow scripting


• Demonstrated experience with ServiceNow integrations, workflow design, and platform architecture


• Excellent communication skills, with the ability to engage both technical and non-technical stakeholders

Preferred Qualifications:

• ServiceNow Certified Application Developer (CAD) certification


• Experience supporting DoD or federal government ServiceNow implementations


• Experience supporting AI/ML infrastructure or capability programs
  
• Familiarity with cloud environments (AWS GovCloud, Azure Government, etc.)
  
• Agile/Scrum experience in a platform development environment

Benefits:

Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan.

Peraton is seeking a ServiceNow Developer (Subject Matter Expert) to design, develop, and maintain ServiceNow solutions supporting mission-critical infrastructure. In this role, you will serve as the technical authority on the ServiceNow platform, driving process automation, workflow development, and platform enhancements to support mission operations. This position supports a program that provides data center/HPC infrastructure in support of AI processing.

What You'll Do:

• Design, develop, configure, and maintain applications and modules on the ServiceNow platform (e.g., ITSM, ITOM, CSM, custom applications)


• Serve as the technical SME for ServiceNow architecture, scripting, workflow design, and integrations


• Develop and maintain integrations between ServiceNow and other enterprise systems using REST/SOAP APIs, MID Server, and IntegrationHub


• Translate business and mission requirements into scalable ServiceNow solutions and workflows


• Lead platform upgrades, patching, and release management, including testing and validation


• Develop custom scripts (Business Rules, Client Scripts, Script Includes) and UI components (UI Policies, UI Actions, Flow Designer)


• Ensure ServiceNow implementations comply with applicable security policies and accreditation requirements (e.g., RMF, NIST 800-53)


• Mentor junior developers and administrators on ServiceNow best practices


• Partner with program stakeholders to identify opportunities for automation and process improvement


• Maintain technical documentation, including design specifications and configuration guides