ServiceNow Developer

Edward Elmhurst Health; Skokie, Northern (IL, KY); Hybrid; USD 119,315,000 - 184,669,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Paid time off

Job summary

Edward-Elmhurst Health is seeking a ServiceNow Developer to design, develop, test, and deploy applications on the ServiceNow platform from its Skokie, Arlington Heights, or Warrenville locations. You will work with stakeholders to implement workflows, scripts, and integrations that enhance platform health and automation.

The role requires 3+ years of ServiceNow development and a CSA certification, with CAD and ITSM/ITOM familiarity as nice-to-haves.

Qualifications

• Bachelor's degree or equivalent work experience in technology.
• ServiceNow CSA certification required.
• 3+ years of hands-on development experience on ServiceNow.

Responsibilities

• Design, develop, test, and deploy new ServiceNow modules and enhancements.
• Create and maintain business rules, UI policies, and client scripts.
• Develop and support integrations via REST and SOAP APIs.
• Assist with incident triage, access provisioning, and platform testing.
• Partner with process owners to align solutions with ITSM/ITOM needs.
• Participate in CAB meetings to assess changes.
• Create reports and dashboards for visibility into platform data.

Skills

ServiceNow development

JavaScript

REST/SOAP integrations

CAB participation

Problem solving

Education

Bachelor's degree in technology or related field

ServiceNow CSA -Required

CAD - Nice to Have

ITSM/ITOM knowledge

Tools

ServiceNow platform

REST API

SOAP

Job description

## ServiceNow DeveloperApply: NCO 3040 Salt Creek Ln Arlington Heights: NSO 4901 Searle Parkway Corporate Office Skokie: SRO Corporate Center Warrenville 4201 Winfield Road: Full time: Posted Today: R47335**Hourly Pay Range:**$41.64 - $64.54 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.**Position Highlights:*** Position: ServiceNow Developer* Location: Skokie, IL or Arlington Heights, IL or Warrenville, IL* Full Time* Hours: Monday-Friday, 8:00am - 4:30pm* Required Travel: local travel to other corporate sites may be needed.* Hybrid Position**A Brief Overview:** The ServiceNow Developer is responsible for the design, development, and maintenance of applications and solutions within the ServiceNow platform. This role involves working with stakeholders to understand requirements, developing workflows, scripts, and integrations, and supporting the overall health and operation of the platform. The position assists with general ServiceNow platform support, operations, and will be actively involved in maturing the platform's capabilities. Participation in change governance processes, such as the Change Advisory Board (CAB), is also expected.This is a hands-on opportunity for a developer who thrives on building solutions, enhancing the ServiceNow platform, and collaborating across IT teams. You’ll play a key role in developing and supporting core ServiceNow applications and delivering value through automation and process improvement. **What you will do:*** Design, develop, test, and deploy new applications, modules, and enhancements on the ServiceNow platform.* Create and maintain business rules, UI policies, client scripts, and other scripting components.* Develop and support integrations with other systems using APIs, web services, and other standard methods.* Assist with general ServiceNow operations, including incident and request triage, access provisioning, enhancement testing, and administrative tasks.* Partner with process owners and stakeholders to align platform solutions with business needs across ITSM, ITOM, and other functional areas.* Participate in Change Advisory Board (CAB) meetings to assess the technical impact of proposed changes.* Create and maintain reports, dashboards, and performance analytics to provide visibility into platform data and processes.* Support and collaborate with teams working in various ServiceNow modules, including Hardware Asset Management (HAM) and Software Asset Management (SAM).* Provide guidance and training to stakeholders and technical users on ServiceNow best practices.* Contribute to the continuous improvement of the ServiceNow platform by identifying opportunities for automation and efficiency.**What you will need:*** **Education:** Bachelor's degree in technology, Computer Science or related field, OR equivalent work experience.* **Certification(s):** ServiceNow Certified System Administrator (CSA) - Required* ServiceNow Certified Application Developer (CAD) - Nice to Have* Certified Implementation Specialist – ITSM - Nice to Have* Certified Implementation Specialist – Discovery (CIS-Discovery) - Nice to Have* Certified Implementation Specialist – Service Mapping - Nice to Have* **Experience:** Five (5) or more years of experience supporting enterprise IT operations, systems, or platforms.* Three (3) or more years of hands-on development experience with the ServiceNow platform.* **Unique or Preferred Skills:*** Highly Preferred: Strong understanding of the ServiceNow CMDB, CI lifecycle management, and data standards. Hands-on experience with ServiceNow Discovery, Service Mapping, and the Common Service Data Model (CSDM).* Experience with JavaScript, Glide APIs, and ServiceNow development best practices.* Familiarity with platform integrations using REST, SOAP, and other web services.* Participation in change management or CAB processes.* Working knowledge of ServiceNow administration and basic scripting concepts.* Excellent verbal and written communication and presentation skills.* Strong problem-solving, critical-thinking, and collaboration skills.* Ability to manage multiple priorities and contribute to strategic platform initiatives.**Benefits (For full time or part time positions):*** Incentive pay for select positions* Opportunity for annual increases based on performance* Career Pathways to Promote Professional Growth and Development* Various Medical, Dental, Pet and Vision options* Tuition Reimbursement* Free Parking* Wellness Program Savings Plan* Health Savings Account Options* Retirement Options with Company Match* Paid Time Off and Holiday Pay* Community Involvement Opportunities