ServiceNow Application Development Technical Lead

The Value Maximizer; Washington (District of Columbia); On-site; USD 160,000 - 190,000; Full time

Benefits offered by this job

100% paid medical, dental and vision premiums

50% 401(k) match

20 days of PTO

Family Support programs

Job summary

A leading wealth management firm is seeking a ServiceNow Application Development Technical Lead in Washington, DC. In this role, you will collaborate with architects and lead development to implement solutions across modules like ITSM and CMDB. Ideal candidates will have over 7 years of ServiceNow experience and strong leadership skills. The position offers a competitive salary between $160K - $190K and includes a comprehensive benefits package, including 100% paid health coverage and generous PTO.

Qualifications

• 7+ years of experience in ServiceNow development, administration, or platform engineering.
• Experience in a senior or lead technical role on the ServiceNow platform.
• Deep hands‑on experience with ServiceNow scripting and APIs.

Responsibilities

• Collaborate with the ServiceNow Architect on design and architecture.
• Define and enforce platform standards and best practices.
• Lead hands‑on development and configuration.

Skills

ServiceNow scripting

APIs

Data models

Workflows

Agile / Scrum

Leadership

Education

Bachelor's degree from a four-year college or university

Tools

ServiceNow

JavaScript

IntegrationHub

Flow Designer

Job description

Client

Wealth Management

Position

ServiceNow Application Development Technical Lead

Pay

$160K - $190K

Location

On site 1 day a week WFH - Plano, TX or Camas, WA

Work Authorization

MUST BE USC or GC ONLY

Education

Bachelor's degree from a four-year college or university or equivalent experience

Required Certifications

Certified System Administrator (CSA)

Preferred Certifications

Certified Application Developer (CAD) or Certified Implementation Specialist (CIS)

Experience

• 7+ years of experience in ServiceNow development, administration, or platform engineering
• 3+ years of experience in a senior or lead technical role on the ServiceNow platform
• Deep hands‑on experience with ServiceNow scripting, APIs, data models, and workflows
• Experience with ServiceNow architecture, best practices, and upgrade strategies
• Experience leading technical design and guiding other engineers
• Experience translating business requirements into technical solutions
• Experience operating ServiceNow as a product or platform (CoE or platform ownership model)
• Experience in large global enterprise environments
• Background in Agile / Scrum delivery models

Responsibilities

• Collaborate with the ServiceNow Architect in the design and architecture of ServiceNow solutions across modules such as ITSM, ITOM, ITAM, CMDB and custom applications
• Define and enforce platform standards, patterns, and best practices aligned with ServiceNow's Now Platform roadmap
• Be a technical escalation point for complex platform issues, integrations, and performance challenges
• Ensure solutions are scalable, secure, upgrade‑safe, and compliant with enterprise governance standards
• Lead hands‑on development and configuration, including scripting (JavaScript, Glide APIs), Flow Designer, IntegrationHub, UI Builder, and data models
• Review designs, code, and configurations to ensure quality, maintainability, and understanding of platform strategy
• Work with product owners and partners to translate requirements into technical solutions
• Guide technical planning for releases, upgrades, and major enhancements
• Provide technical leadership and mentorship to ServiceNow developers and administrators
• Establish development standards, code review practices, and documentation expectations
• Support onboarding and skill development through coaching, training, and knowledge sharing
• Promote a culture of engineering excellence, automation, and continuous improvement
• Design and oversee integrations with enterprise systems (e.g., Workday, Azure AD, Okta, Salesforce, monitoring tools) using REST, SOAP, and IntegrationHub
• Ensure data integrity, performance, and observability across integrated systems
• Partner with security, infrastructure, and enterprise architecture teams to align solutions
• Support platform governance, including technical debt management, instance hygiene, and CMDB/CSDM understanding
• Lead technical aspects of ServiceNow upgrades and feature adoption
• Monitor platform performance, stability, and usage, driving proactive optimization

Benefits

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back‑up child, adult, and elder care