ServiceNow Developer

Edgewater Federal Solutions, Inc.; Oregon; Ibrido; USD 100.000 - 150.000; Tempo pieno

Descrizione del lavoro

Edgewater Federal Solutions is seeking a ServiceNow Developer to design, develop, test, and deploy custom applications and integrations on the ServiceNow platform for a major national laboratory. The role requires a BS in a relevant discipline and 5+ years of directly related experience, with the ability to obtain and maintain a DOE Q Clearance and US citizenship.

Remote work is possible, with travel onsite as needed.

Competenze

• Bachelor's degree plus at least 5 years of directly related experience.
• Candidate must be able to obtain and maintain a DOE Q Clearance; US Citizenship is required.
• Candidate can work remote but must be willing to travel onsite as needed.

Mansioni

• Design, develop, test, and deploy custom applications and integrations on the ServiceNow platform.
• Implement and support multiple ServiceNow modules including Incident, Change, Asset, CMDB, Service Catalog, and Knowledge Management.
• Collaborate with business analysts, stakeholders, and end-users to gather requirements and translate them into technical solutions.
• Maintain and enhance existing ServiceNow applications to improve functionality and user experience.
• Troubleshoot and resolve issues related to ServiceNow applications and workflows.
• Develop and maintain technical documentation, including design specifications, user guides, and support procedures.

Conoscenze

JavaScript

HTML/CSS

ServiceNow scripting

REST

SOAP

MID Server

ITIL processes

Security best practices

Formazione

Bachelor's degree in a relevant discipline

Strumenti

ServiceNow

Descrizione del lavoro

Overview

Edgewater Federal Solutions is seeking a ServiceNow Developer to support a major national laboratory.

Responsibilities

Design, develop, test, and deploy custom applications and integrations on the ServiceNow platform.Implement and support multiple ServiceNow modules, including but not limited to Incident Management, Change Management, Asset Management, CMDB, Service Catalog, and Knowledge Management.Collaborate with business analysts, stakeholders, and end-users to gather requirements and translate them into technical solutions.Maintain and enhance existing ServiceNow applications to improve functionality and user experience.Troubleshoot and resolve issues related to ServiceNow applications and workflows.Develop and maintain technical documentation, including design specifications, user guides, and support proceduresEnsure compliance with security policies and best practices in application development.Provide training and support to end-users and other IT staff as needed.Stay current with ServiceNow platform updates, new features, and industry best practices.

Qualifications

BS in relevant discipline plus minimum 5 years or more years of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties of the job.Candidate must be able to obtain and maintain a DOE Q ClearanceUS Citizenship is requiedCandidate can work remote but must be willing to travel onsite as needed

Requirements

Experience with Service Platform ConfigurationProven experience implementing and supporting multiple ServiceNow modulesStrong proficiency in JavaScript, HTML, CSS, and ServiceNow scripting (Business Rules, Client Scripts, UI Policies, Script Includes).Experience with ServiceNow integration techniques such as REST, SOAP, and MID Server.Familiarity with ITIL processes and how they relate to ServiceNow modules.Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills, with the ability to work effectively in a team environment.ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are a plus.

About Us

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.