ServiceNow Developer

Bright Vision Technologies; Monroe (NJ); Remote; USD 100,000 - 170,000; Full time

Job summary

Bright Vision Technologies is seeking an experienced ServiceNow Developer to design, implement, and maintain ITSM/ITOM solutions in a 100% remote US environment. The role emphasizes hands-on configuration, scripting, and platform extensions while ensuring upgrade-safe practices and scalable solutions across multiple ServiceNow domains.

The ideal candidate brings 10+ years of ServiceNow development, strong JavaScript skills, and CSA certification, with proven experience in CMDB, UI policies, and

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 10+ years of hands-on ServiceNow development experience.
• Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow.
• Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
• Experience with Flow Designer and IntegrationHub.
• Hands-on integration experience using REST, SOAP, and MID Servers.
• Strong understanding of the ServiceNow data model and CMDB concepts.
• Experience with Service Portal widget development.
• ServiceNow Certified System Administrator (CSA) credential.
• Strong troubleshooting and analytical skills.

Responsibilities

• Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.
• Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate.
• Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions).
• Develop scoped applications that follow platform best practices and avoid global-scope pollution.
• Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers.
• Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end.
• Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS.
• Develop and maintain CMDB integrations, identification rules, and data quality improvements.
• Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions.
• Participate in design reviews, contribute to platform standards, and document technical decisions.
• Support upgrades, regression testing, and remediation of customizations across releases.
• Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform.
• Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions.
• Stay current with ServiceNow releases, new features, and emerging best practices.

Skills

ServiceNow Development

JavaScript ES5/ES6

Flow Designer

IntegrationHub

REST/SOAP integrations

CMDB/Data Model

UI Scripting/Policies

Education

Bachelor's degree in Computer Science / Information Systems

Tools

Flow Designer

IntegrationHub

REST API

SOAP API

MID Servers

Service Portal widget development

AngularJS

Job description

ServiceNow Developer - Remote
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.

ServiceNow Developer - Remote
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.
This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.
Job Title: ServiceNow Developer
Location: 100% Remote (U.S.)
Position Type: Full-time, Direct W2
Salary Range: $100,000-$170,000 Annually
Experience Required: 10+ years
Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.
Job Summary: We are seeking an experienced ServiceNow Developer to build and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. The role focuses on hands-on configuration and development - including workflows, Flow Designer, scripting, integrations, UI customization, and platform extensions - while applying best practices that keep the platform clean, upgrade-safe, and performant. The ideal candidate has shipped meaningful ServiceNow work in production, balances declarative and programmatic approaches thoughtfully, and writes maintainable code that survives upgrades and team turnover.

Key Responsibilities

• Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications
• Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate
• Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions)
• Develop scoped applications that follow platform best practices and avoid global-scope pollution
• Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers
• Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end
• Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS
• Develop and maintain CMDB integrations, identification rules, and data quality improvements
• Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions
• Participate in design reviews, contribute to platform standards, and document technical decisions
• Support upgrades, regression testing, and remediation of customizations across releases
• Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform
• Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions
• Stay current with ServiceNow releases, new features, and emerging best practices

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field
• 10 or more years of hands-on ServiceNow development experience
• Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow
• Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies
• Experience with Flow Designer and IntegrationHub
• Hands-on integration experience using REST, SOAP, and MID Servers
• Strong understanding of the ServiceNow data model and CMDB concepts
• Experience with Service Portal widget development
• ServiceNow Certified System Administrator (CSA) credential
• Strong troubleshooting and analytical skills

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD)
• Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM)
• Experience with Now Assist or GenAI Controller
• Familiarity with App Engine Studio
• Exposure to multi-instance ServiceNow environments

Bright Vision Technologies is an Equal Opportunity Employer.
Equal Employment Opportunity (EEO) Statement
Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.
BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.