ServiceNow Application Developer

Bright Vision Technologies; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Bright Vision Technologies is seeking an experienced ServiceNow Application Developer to design, configure, and extend ITSM, ITOM, HRSD, CSM, and custom apps. You will implement workflows, UI customization, and platform extensions with an emphasis on upgrade-safe code.

The role requires hands-on development, strong scripting skills, and experience shipping production ServiceNow solutions. This remote, full-time role emphasizes maintainable code and collaboration with admins and stakeholders.

Qualifications

• Bachelor’s degree in CS/IS or related field.
• 5+ years hands-on ServiceNow development.
• Strong JavaScript skills including ES5/ES6 patterns.
• Experience with Flow Designer and IntegrationHub.
• Hands-on integration experience using REST, SOAP, and MID Servers.
• Strong understanding of the ServiceNow data model and CMDB concepts.
• Service Portal widget development experience.
• ServiceNow CSA credential.
• Strong troubleshooting and analytical skills.

Responsibilities

• Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.
• Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate.
• Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions).
• Develop scoped applications that follow platform best practices and avoid global-scope pollution.
• Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers.
• Develop catalog items, request workflows, and end-to-end fulfillment automation.

Skills

ServiceNow development

JavaScript

Troubleshooting

Automation

Education

Bachelor's degree in Computer Science / Information Systems

Tools

Flow Designer

IntegrationHub

MID Server

REST/SOAP APIs

Job description

Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications.

Job Title: ServiceNow Application Developer

Salary: $120K - $170 K

Employment Terms & Visa Policy

This is a 100% remote, full-time, direct W2 position with Bright Vision Technologies.

This role is part of Bright Vision Technologies' in-house Statement of Work (SOW) engagement.

The client, end customer, and employer for this position is Bright Vision Technologies — there is no third-party client, vendor, or implementation partner involved.

We do not engage in C2C, 1099, or third-party arrangements for this role.

For every role, a technical coding assessment is mandatory. Please apply only if you are confident in your technical abilities and hands-on experience.

However, candidates who are currently on a valid H1B visa and require a transfer are welcome to apply. We will support H1B transfers for qualified candidates.

Job Summary

We are seeking an experienced ServiceNow Application Developer to build and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. The role focuses on hands-on configuration and development - including workflows, Flow Designer, scripting, integrations, UI customization, and platform extensions - while applying best practices that keep the platform clean, upgrade-safe, and performant. The ideal candidate has shipped meaningful ServiceNow work in production, balances declarative and programmatic approaches thoughtfully, and writes maintainable code that survives upgrades and team turnover.

Key Responsibilities

• Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.
• Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate.
• Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions).
• Develop scoped applications that follow platform best practices and avoid global-scope pollution.
• Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers.
• Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end.
• Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS.
• Develop and maintain CMDB integrations, identification rules, and data quality improvements.
• Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions.
• Participate in design reviews, contribute to platform standards, and document technical decisions.
• Support upgrades, regression testing, and remediation of customizations across releases.
• Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform.
• Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions.
• Stay current with ServiceNow releases, new features, and emerging best practices.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Five or more years of hands-on ServiceNow development experience.
• Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow.
• Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
• Experience with Flow Designer and IntegrationHub.
• Hands-on integration experience using REST, SOAP, and MID Servers.
• Strong understanding of the ServiceNow data model and CMDB concepts.
• Experience with Service Portal widget development.
• ServiceNow Certified System Administrator (CSA) credential.
• Strong troubleshooting and analytical skills.

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD).
• Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM).
• Experience with Now Assist or GenAI Controller.
• Familiarity with App Engine Studio.
• Exposure to multi-instance ServiceNow environments.

Equal Employment Opportunity (EEO) Statement

Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.

BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.