ServiceNow Developer

Metasys; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Metasys is seeking a ServiceNow Developer to work in Atlanta, GA. This full-time role involves maintaining and enhancing ServiceNow ITSM applications as well as developing new solutions on the ServiceNow platform. You will be part of a collaborative team dedicated to delivering high-value services.

The ideal candidate should possess strong knowledge of ServiceNow, with at least 5 years of development experience and a Bachelor’s degree. The position entails both onsite and remote work at various client locations.

Qualifications

• 5+ years of experience in ServiceNow development.
• Bachelor’s degree or equivalent experience.
• ITILv3 Foundations Certification required.

Responsibilities

• Enhance and maintain ServiceNow ITSM applications.
• Develop new applications on the ServiceNow platform.
• Support clients in ServiceNow operations.

Skills

ServiceNow toolset expertise

ITSM applications development

User Group administration

Technical documentation

Customer communication

Agile Scrum development

Education

Bachelor's degree

Tools

jQuery

ServiceNow

Job description

We specialize in Staff Augmentation and Consulting Services across HP Software, VMWare, EView Technology and other IT Operations vendor portfolios. Our unique quick-start solutions are designed to empower IT operations teams with the efficiency, stability and top performance in the delivery of business services.

Proven implementation success with numerous Fortune 500 clients

100s of successful projects across numerous industries

Certified and experienced consultants and thought leaders

Emphasis on best practices, lessons learned and strategic guidance

Supporting clients across North America

Unique offerings such as quick-start and upgrade factory

Job Description

No third party consultants. Must be US Citizen or Green Card holder.

We are seeking a ServiceNow Developer for our Atlanta office. The ideal candidate will be responsible for maintenance and enhancement of existing ServiceNow ITSM applications as well as implementation and development of new applications on the ServiceNow platform. To be successful, one should have prior experience implementing and deploying the core suite of ITSM applications (Incident, Problem, Change), as well as experience developing solutions across the ServiceNow platform that leverage the automation and integration capabilities of ServiceNow. The candidate will serve as the ServiceNow expert working on SNOW projects for various clients and other IT professionals to support, maintain, and enhance the ServiceNow ITSM application.

This position is for full time employment with Configure Consulting and works normal business hours onsite and remote at various client locations. You will join a highly collaborative team focused on delivering high value to its customers.

Qualifications

• Demonstrate expert knowledge of ServiceNow toolset and integrations with related systems.
• Develop, maintain and enhance applications on the ServiceNow ITSM platform (help desk/service management).
• Support clients in ServiceNow operations such as User Group administration, reporting, metrics, SLAs, etc.
• Leverage both proven and innovative technology approaches to solve challenging business problems.
• Provide technical assessments, written documentation and technical expertise.
• Be available to travel and work remote to support issues impacting ServiceNow or its related systems within the client’s enterprise.
• Support and enhance reporting solutions both within ServiceNow and through external reporting solutions to support the customer’s strategic goals.
• Communicate with the customer in technical and non-technical terms, understand their business requirements, and provide suitable solutions.
• Work on continuous improvement by sharing experiences and knowledge with the team.
• Provide quality and consistent service to clients.

• Bachelor’s degree and 5+ years’ experience or equivalent combination of education and experience.
• 5+ years ServiceNow development experience (Core ITSM applications, Business Rules, Client Scripts, Custom Apps).
• Able to travel throughout the US as needed.
• ITILv3 Foundations Certification.
• Experience implementing scripted web services in ServiceNow.
• Experience with jQuery or Prototype libraries.
• CMDB/Asset integrations in ServiceNow.
• Experience following Agile Scrum development.

Additional Information

Role: ServiceNow Developer

Location: Atlanta, GA or Chicago, IL

Job Status: Full-Time

Start Date: ASAP