ServiceNow Developer

Metasys

Chicago (IL)

On-site

USD 100,000 - 140,000

Full time

14 days+

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Job summary

A consulting services company is seeking a ServiceNow Developer for its Chicago office. The ideal candidate will be responsible for maintaining and enhancing existing ServiceNow ITSM applications and developing new applications on the platform. Must have extensive experience with ITSM tools and excellent communication skills. Full-time position offers a collaborative working environment. Candidates should be able to travel and work on-site as required, contributing to client-focused solutions.

Qualifications

5+ years of ServiceNow development experience including ITSM applications.
Able to travel throughout the US as needed.
Experience implementing scripted web services in ServiceNow.

Responsibilities

Maintain and enhance existing ServiceNow ITSM applications.
Develop new applications on the ServiceNow platform.
Support clients in ServiceNow operations like user/group administration.

Skills

ServiceNow development

Automation and integration capabilities

Reporting and metrics

Client communication

Continuous improvement

Education

ITILv3 Foundations Certification

Tools

ServiceNow ITSM applications

jQuery

Prototype libraries

Job description

We specialize in Staff Augmentation and Consulting Services across HP Software, VMWare, EView Technology and other IT Operations vendor portfolios. Our unique quick-start solutions are designed to empower IT operations teams with the efficiency, stability and top performance in the delivery of business services.

Proven implementation success with numerous fortune 500 clients

100s of successful projects across numerous industries

Certified and experienced consultants and thought leaders

Emphasis on best practices, lessons learned and strategic guidance

Supporting clients across North America

Unique offerings such as quick-start and upgrade factory

Job Description

No third party consultants. And, must be US Citizen or Green Card holder.

We are seeking a ServiceNow Developer for our Chicago office. The ideal candidate will be responsible for maintenance and enhancement of existing ServiceNow ITSM applications as well as implementation and development of new applications on the ServiceNow platform. To be successful, one should have prior experience implementing and deploying the core suite of ITSM applications (Incident, Problem, Change), as well as experience developing solutions across the ServiceNow platform that leverage the automation and integration capabilities of ServiceNow. You will be the ServiceNow expert working on SNOW projects for various clients and other IT professionals to support, maintain, and enhance the service ServiceNow ITSM application.

This position is for full time employment with ConfigureTek and works normal business hours onsite and remote at various client locations. You will join a highly collaborative team focused on delivering high value to its customers.

Qualifications

Demonstrate expert knowledge of ServiceNow toolset and integrations with related systems.
Develop, maintain and enhance applications on the ServiceNow ITSM platform (help desk/service management)
Support clients in ServiceNow operations like User/ Group administration, reporting, Metrics, SLAs, etc.
Leverage both proven and innovative technology approaches to solve challenging business problems
Provide technical assessments, written documentation and technical expertise
Be available to travel and work remote to support issues impacting ServiceNow or its related systems within the client’s enterprise.
Support and enhance reporting solutions both within ServiceNow and through external reporting solutions to support the customer's strategic goals
Communicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutions.
Work on continuous improvement by sharing experiences and knowledge with the team.
Provide quality and consistent service to clients.

Desired Skills and Experience

5+ years ServiceNow development experience (including some or all of the following: Core ITSM applications, Business Rules, Client Scripts, Custom Apps)
Able to travel throughout the US as needed.

Additional Qualifications