ServiceNow Developer

JPS Tech Solutions Pvt Ltd; Atlanta (GA); On-site; USD 110,000 - 170,000; Full time

Job summary

JPS Tech Solutions Pvt Ltd seeks an experienced Senior ServiceNow Developer to design, develop, enhance, and support enterprise ServiceNow applications. The role requires hands-on development, App Engine Studio expertise, integration skills, and mentoring capabilities.

The candidate will design, test, and deploy across environments, build custom apps, and implement automation using Flow Designer and UI Builder. Strong security, governance, and Agile collaboration are essential.

Qualifications

• 5+ years of hands-on ServiceNow development in enterprise environments.
• 3+ years building and supporting custom applications using App Engine Studio.
• Strong experience with Script Includes, Business Rules, Scripted REST APIs, and GlideRecord.
• Advanced knowledge of Flow Designer and ServiceNow automation capabilities.
• Experience with Configurable Workspace and UI Builder.
• Understanding of ACLs, roles, permissions, and ServiceNow security.
• Experience developing REST-based integrations and JSON data exchanges.
• Experience with platform governance, development standards, and upgrade-safe design.
• Strong troubleshooting, analytical, documentation, and problem-solving skills.
• Experience in Agile or sprint-based development environments.

Responsibilities

• Design, develop, test, and deploy ServiceNow applications and enhancements.
• Build and maintain custom applications using App Engine Studio and scoped apps.
• Develop server-side solutions with Script Includes, Business Rules, Scripted REST APIs, and GlideRecord.
• Configure Flow Designer, subflows, and automated workflows.
• Develop UI experiences with Configurable Workspace and UI Builder.
• Implement inbound/outbound integrations using REST APIs and IntegrationHub.
• Apply ACLs, roles, permissions, and platform governance best practices.
• Troubleshoot production issues and optimize performance.
• Translate business requirements into scalable, secure solutions.
• Participate in Agile ceremonies and backlog refinement.
• Review development for compliance with standards and security.
• Create technical documentation and runbooks.
• Mentor developers on best practices.

Skills

ServiceNow development

App Engine Studio

Script Includes

Business Rules

Scripted REST APIs

GlideRecord

Flow Designer

Configurable Workspace

UI Builder

ACLs & Security

REST Integrations

Agile/Scrum

Troubleshooting

Documentation

Mentoring

Education

Bachelor’s degree in Information Technology or Computer Science

ITIL 4 Foundation

CSA certification

CAD certification

Tools

App Engine Studio

IntegrationHub

Configurable Workspace

UI Builder

GlideRecord

Job description

Job Summary

We are seeking an experienced Senior ServiceNow Developer to design, develop, enhance, and support enterprise ServiceNow applications and platform capabilities. The ideal candidate will have strong hands-on ServiceNow development experience, App Engine Studio expertise, integration skills, and the ability to provide technical guidance and mentorship.

Key Responsibilities

• Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments.
• Build and maintain custom applications using App Engine Studio and scoped applications.
• Develop server-side solutions using Script Includes, Business Rules, Scripted REST APIs, and GlideRecord.
• Configure Flow Designer, reusable actions, subflows, and automation workflows.
• Develop role-based user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder.
• Implement inbound and outbound integrations using REST APIs, IntegrationHub, JSON, and other integration patterns.
• Apply ACLs, role hierarchies, security controls, naming standards, and platform governance best practices.
• Troubleshoot production issues, optimize application performance, and support platform upgrades.
• Translate business requirements into scalable, secure, and upgrade-safe technical solutions.
• Participate in Agile ceremonies, sprint planning, backlog refinement, and change review processes.
• Review development work and ensure compliance with ServiceNow development and security standards.
• Create technical documentation, implementation guides, architectural documentation, and operational runbooks.
• Mentor developers and provide technical guidance on ServiceNow development standards and best practices.

Required Skills

• 5+ years of hands-on ServiceNow development experience in enterprise environments.
• 3+ years of experience building and supporting custom applications using App Engine Studio.
• Strong experience with Script Includes, Business Rules, Scripted REST APIs, and GlideRecord.
• Advanced knowledge of Flow Designer and ServiceNow automation capabilities.
• Experience with Configurable Workspace and UI Builder.
• Strong understanding of ACLs, roles, permissions, and ServiceNow security.
• Experience developing REST-based integrations and JSON data exchanges.
• Experience with ServiceNow platform governance, development standards, and upgrade-safe application design.
• Strong troubleshooting, analytical, documentation, and problem-solving skills.
• Experience working in Agile or sprint-based development environments.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ITIL 4 Foundation or equivalent ITSM experience.
• Experience with Platform Analytics, indicators, breakdowns, and dashboards.
• Experience with IntegrationHub and advanced integration patterns.
• Bachelor’s degree or higher in Information Technology, Computer Science, or a related field.
• Experience mentoring developers and providing technical leadership.

Local candidates strongly preferred.