ServiceNow Developer

Arthur Grand Technologies Inc; Arlington (VA); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading company is seeking a ServiceNow Developer to assist in implementing ServiceNow applications. The role involves configuring the system, automating tasks, and ensuring effective service management. Candidates should have extensive experience with ServiceNow and ITIL practices.

Qualifications

• 5 years experience in ServiceNow development and administration.
• Hands-on experience in ITIL and IT Service Management Solutions.

Responsibilities

• Configure and customize the ServiceNow system, including workflows.
• Perform installation and testing of vendor-provided updates.
• Develop test plans and deployment for ServiceNow implementation.

Skills

ServiceNow Scripting

ITIL

Change Management

Incident Management

Asset Management

Problem Management

Knowledge Management

Service Request Management

Education

Bachelor's degree in Computer Science

Tools

Microsoft O365

SCCM

SharePoint

Job description

Job Description

Position: ServiceNow Developer
Location: Arlington, VA - Remote
Long Term contract

Job Description
The ServiceNow Developer will assist with an implementation of ServiceNow applications and provide technical insight in designing and supporting ServiceNow while aligning to service management best practices. They will implement application solutions based on conceptual design requirements, perform in the areas of: development, administration, documentation, and technical support of the ServiceNow platform with a focus on designing and delivering technical solutions that are developed on the ServiceNow platform.

Primary Job Responsibilities Include:

• Configure and customize the ServiceNow system, including workflows.
• Use scripting tools and ServiceNow functionality to create script to automate routine tasks being done in ServiceNow.
• Receive specifications from the IT ServiceNow Manager and deliver a product and release that meets the needs presented. Load, manipulate, and maintain data between ServiceNow and other systems, develop test plans and deployment for ServiceNow implementation, and perform system and integration testing with sample and live data.
• Perform installation and testing of vendor-provided updates and new releases Communicate ServiceNow process, operations and capability information to all levels of management effectively.
• Perform ServiceNow implementation tasks including but not limited to: custom programming, configuration, integration, and maintenance.
• Other duties as needed or required.

Required Education, Experience, & Skills

• Bachelor's degree or equivalent in Computer Science or related field. We may consider added experience (or) related expertise in lieu of degree.
• 5 years of experience supporting the development, implementation, administration, and configuration of the ServiceNow tool or equivalent. Hands on experience in the IT industry involved in providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite.
• Strong working knowledge of various ServiceNow components such as ServiceNow Scripting, Service Desk, Change Management, Incident Management, Asset Management, Problem Management, CMDB, Knowledge Management, and Service Request Management.

Preferred Education, Experience, & Skills

• Certified SNOW Application Developer
• Microsoft O365 cloud instances
• SCCM package deployment and reporting
• Experience reading Bigfix reports and help with remediation efforts
• A+ certification
• SharePoint

Thanks,

Afrah Faiza

Arthur Grand Technologies Inc

** Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)**

Qualifications:
Additional Information

All your information will be kept confidential according to EEO guidelines.