ServiceNow CMDB Analyst II - Drive ITAM & CMDB Excellence

Vernovis; Cincinnati (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Voluntary Short & Long‑Term Disability

Voluntary Life Insurance

401K

Job summary

A Total Talent Solutions Company is looking for a ServiceNow Configuration Management Database (CMDB) Analyst II in Cincinnati, OH. This role requires proficiency in ServiceNow CMDB processes and IT asset management. The analyst will drive the governance of the CMDB, ensuring alignment with Business and IT goals. Candidates should have a Bachelor's degree in information systems or computer science, and experience in ITSM processes. The position offers opportunities for health benefits and a collaborative work environment.

Qualifications

• Proficient in ServiceNow configuration and administration.
• Experienced in agile development and testing best practices.
• Strong attention to detail and good organizational skills.

Responsibilities

• Manage the ServiceNow CMDB and ensure its integrity.
• Collaborate with the ITSM team on Configuration Management.
• Monitor and handle CMDB-related changes and incidents.

Skills

ServiceNow Common Service Data Model (CSDM)

ServiceNow CMDB & Change Management

BigFix/SNOW/ServiceNow/SCCM Auto Discovery

Microsoft Office

ServiceNow IT Service Management (ITSM)

Software Development Life Cycle (SDLC)

ITIL process and framework

Verbal and written communication

Education

Bachelor’s degree in information systems, computer science or equivalent

Job description

A Total Talent Solutions Company is looking for a ServiceNow Configuration Management Database (CMDB) Analyst II in Cincinnati, OH. This role requires proficiency in ServiceNow CMDB processes and IT asset management. The analyst will drive the governance of the CMDB, ensuring alignment with Business and IT goals. Candidates should have a Bachelor's degree in information systems or computer science, and experience in ITSM processes. The position offers opportunities for health benefits and a collaborative work environment.