ServiceNow Business Development Executive

SHI GmbH; Philadelphia (Philadelphia County); Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company is seeking a ServiceNow BDE to drive sales of professional services and software licensing. The ideal candidate will have a strong background in solution selling and experience with the ServiceNow platform. This remote position requires occasional travel within the U.S., offering a competitive salary and benefits.

Benefits

Health, wellness, and financial benefits

Continuous professional growth opportunities

Diversity commitment

Qualifications

• Minimum 5 years in account executive or equivalent role selling enterprise software solutions.
• Experience with the ServiceNow ecosystem required.
• Self-starter, comfortable in a fast-paced environment.

Responsibilities

• Creating and executing sales plans to achieve quarterly sales quota.
• Maintaining expert knowledge of the ServiceNow platform.
• Building effective relationships with ServiceNow.

Skills

Solution selling techniques

Communication skills

Negotiation skills

Organizational skills

Presentation skills

Education

College degree in IT, communications, commerce, or business

Tools

MS Office

Job description

As a ServiceNow BDE at SHI, you will play an important role contributing to the company’s sales success. Working with prospective and existing SHI customers, you will be responsible for selling professional services related to the ServiceNow platform, and associated ServiceNow software licensing.

The BDE will be part of the ServiceNow Sales Team and will provide expertise on the entire ServiceNow platform to all SHI business units. The ideal candidate will be experienced with the ServiceNow capabilities of ITSM, ITAM, ITOM, SPM and SecOps.

This position is a remote-based and will support the assigned territory and will require occasional travel within the U.S. (up to 50%).

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy :

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include, but not limited to :

Creating and executing sales plans to consistently achieve or exceed your assigned quarterly sales quota

Work with assigned accounts to identify, progress and close sales of professional services and associated software licensing

Maintaining an expert level of knowledge and communication pertaining to the value of the ServiceNow platform, its component solutions, and that of SHI and its offerings

Building effective relationships with ServiceNow and collaborating to develop plans for assigned accounts

Act as an escalation point and advocate for critical customer issues

Participate in internal sales meetings and business development activities

Being the trusted advisor to the customer by understanding their existing and future road map to drive SHI services within the marketplace

Prospect qualification and the development of new sales opportunities and ongoing revenue streams

Arranging and conducting initial meetings and presentations

Sales process management and opportunity closure

Ongoing account management to ensure customer satisfaction and drive additional revenue streams

Work closely with Consulting Leads and / or Program Managers to successfully win new business

Qualifications

Minimum 5 years in an account executive or equivalent role selling enterprise software solutions and / or software implementation services

Experience with the ServiceNow ecosystem and / or ServiceNow partner is required

Required Skills

Self-starter, comfortable delivering sales results in a fast-paced, performance-oriented environment

Thorough understanding of solution selling techniques, preferably with some sales training and / or certifications

Consistent track record of achieving or exceeding quota

Demonstrated experience negotiating and closing statements of work and similar agreements with customers

College degree, preferably in IT, communications, commerce, or business

Excellent communication skills, professionalism, and interpersonal skills with the ability to earn the trust of sophisticated customers and executives

Excellent proposal writing and verbal skills with attention to organization, detail, and quality presentation

Ability to understand the "bigger picture" and the business drivers around IT and other lines of business

Experience in leading presentations and meetings using Teams, Zoom & WebEx

Must have strong verbal and presentation skills

Must be detail-oriented

Strong organizational and planning skills

Proficiency in MS Office tools - Outlook, Word, Excel, PowerPoint

Additional Information

The estimated annual pay range for this position is $90,000 - $130,000 + commission. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M / F / Disability / Protected Veteran Status

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Requisition ID 2025-19290

Approved Min (Total Target Comp) USD $90,000.00 / Yr.

Approved Max (Total Target Comp) USD $130,000.00 / Yr.

Category Technical Presales / Post Sales

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