ServiceNow Automation & Integration Test Engineer

Unisys; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a ServiceNow Automation & Integration Test Engineer to enhance their agile testing processes. In this pivotal role, you will conduct System Integration Testing (SIT) and coordinate User Acceptance Testing (UAT) to ensure high-quality deliverables. Your expertise in the Automated Test Framework (ATF) will be crucial as you implement automation for core ITSM modules. This dynamic position offers the opportunity to work closely with cross-functional teams, ensuring that all enhancements and changes meet rigorous testing standards. If you are passionate about quality assurance and eager to make an impact, this role is perfect for you.

Qualifications

• 6-8 years of experience in QA/Test Engineer role required.
• Experience with SIT and automation using ATF is essential.

Responsibilities

• Perform SIT and coordinate with UAT for validation of user stories.
• Implement automation for ITSM modules using ATF.

Skills

System Integration Testing (SIT)

Automated Test Framework (ATF)

Agile Processes

Defect Tracking

Education

BA/BS degree or equivalent professional experience

Tools

ServiceNow

Job description

ServiceNow Automation & Integration Test Engineer

Apply locations USA Remote time type Full time posted on Posted 8 Days Ago job requisition id REQ562986

What success looks like in this role:

US Citizenship Required

Scrum POD:

• Perform System Integration Testing (SIT) following agile processes in the Scrum POD team, either manually or using the Automated Test Framework (ATF) where applicable.
• Continuously interact with the Technical Account Manager (TAM), Business Analysts (BAs), and Development team to complete testable stories within the scheduled timeline.
• Raise defects and track them to closure.

UAT Coordination:

• Coordinate with the UAT team to ensure SIT-tested items (User Stories) are demonstrated and then passed to the UAT team for validation.
• Provide clear test instructions for SIT-passed items.
• Ensure enhancement demos during alignment calls with stakeholder participation.
• Raise and track defects, scrum tasks, and approvals, updating status in reports.
• Obtain final approvals and sign-offs from clients and internal approvers on SIT before release.
• Issue weekly testing status reports with defect details and progress updates.

Automation using ATF:

• Implement automation for ServiceNow ITSM modules using the Automated Test Framework (ATF) on the ServiceNow instance for core ITSM modules and Service Catalogs.
• Implement in-sprint automation for changes or enhancements to any ITSM modules, changes to existing Service Catalogs, or new Service Catalogs using ATF.

You will be successful in this role if you have:

BA/BS degree or equivalent professional experience.

6-8 years of relevant experience in a QA Engineer/Test Engineer role.

Government clearance/background check required.

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

About Us

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We change how people experience technology and help organizations act upon new opportunities through digital workplace; cloud, applications & infrastructure; enterprise computing; and business process solutions.