ServiceNow ATF Engineer - SIT/UAT & Multi-Supplier Testing

SmartRecruiters, Inc.; United States; Remote; USD 130,000 - 155,000; Full time

Job summary

Nagarro in the United States is seeking an experienced Senior Test Manager to lead ServiceNow testing across three suppliers. You will govern SIT and UAT activities, ensure quality gates, and drive go‑live readiness.

The ideal candidate has 5.5+ years in test management, CSA certification, hands-on ServiceNow testing, and strong stakeholder coordination across distributed Agile teams. This role demands excellent reporting and risk mitigation.

Qualifications

• Bachelor’s or master’s degree in computer science, information technology, or a related field.
• 5.5+ years of total experience in test management for large-scale implementations.
• Hands-on ServiceNow testing across modules and integrations.
• Strong knowledge of ServiceNow ITSM, Vulnerability Management, CMDB and security scanner integrations.
• Experience in SIT and UAT planning, coordination, and execution.
• Proven multi-vendor testing leadership and defect management experience.
• Go-live readiness, quality gates, and release governance exposure.
• Experience with ServiceNow ATF or similar test automation is a plus.
• Excellent stakeholder management and communication skills.
• Ability to work independently in distributed Agile teams.
• CSA certification is mandatory; ATF Micro-Certification is mandatory.

Responsibilities

• Coordinate and govern testing activities across three suppliers, ensuring requirements and gates are met before go-live.
• Review SIT activities and coordinate across all suppliers.
• Define and execute cross-supplier SIT scenarios and tests.
• Coordinate and execute UAT with business SMEs and stakeholders.
• Track and report defects; lead triage discussions.
• Monitor defect resolution progress and drive timely closures.
• Prepare sprint test reports, dashboards, and quality metrics for stakeholders.
• Conduct go-live readiness assessments and coordinate sign-offs.
• Collaborate with development, business, and vendor teams to ensure end-to-end quality.
• Ensure adherence to testing standards and governance throughout the project lifecycle.
• Identify testing risks and drive mitigation activities.
• Act as primary testing contact across multiple stakeholders and suppliers.

Skills

Test management

SIT

UAT

ServiceNow testing

Multi‑vendor coordination

Defect management

Stakeholder management

Agile teams

Data analysis

Communication

Education

Bachelor’s or Master in CS/IT

Tools

ServiceNow

ITSM

CMDB

Qualys

Wiz

ServiceNow ATF

Job description

Nagarro in the United States is seeking an experienced Senior Test Manager to lead ServiceNow testing across three suppliers. You will govern SIT and UAT activities, ensure quality gates, and drive go‑live readiness.

The ideal candidate has 5.5+ years in test management, CSA certification, hands-on ServiceNow testing, and strong stakeholder coordination across distributed Agile teams. This role demands excellent reporting and risk mitigation.