ServiceNow Architect (Onsite)

Serigor Inc.; Washington (District of Columbia); On-site; USD 170,000 - 210,000; Full time

Job summary

Serigor Inc. in Washington, DC is seeking an experienced ServiceNow Architect to lead the design, development, and implementation of enterprise ServiceNow solutions onsite.

You will translate business requirements into technical architecture, data models, and integrations using JavaScript, GlideScript, HTML, and CSS. You will mentor teams, drive governance and security, and deliver end-to-end platform capabilities including ITSM, ITOM, HRSD, PPM and SPM, while ensuring performance and compliance

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field or equivalent work experience.
• Excellent communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels of the organization.

Responsibilities

• Solution Architecture: Design end-to-end ServiceNow solutions that align with business objectives and requirements.
• Technical Leadership: Provide technical leadership and guidance to development teams, ensuring adherence to best practices, standards, and methodologies.
• Requirements Analysis: Collaborate with stakeholders to gather and analyze business requirements. Translate requirements into technical specifications and design documents.
• Platform Development: Develop the ServiceNow platform using JavaScript, GlideScript, HTML, and CSS.
• Integration: Design and implement integrations between ServiceNow and other enterprise systems using REST APIs, SOAP, MID Servers, and other integration techniques.
• Performance Optimization: Identify opportunities to optimize ServiceNow performance and scalability.
• Governance and Compliance: Ensure adherence to governance, compliance, and security standards.
• Documentation and Training: Create technical documentation including design documents, architecture diagrams, and configuration guides.

Skills

Enterprise Architect

UML Modeling

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITFM

HRSD

PPM

SPM

REST & SOAP

CTA CIS

Leadership

System Architecture

Education

Bachelor's degree in IT/CS

Tools

Javascript

Job description

Job Title: ServiceNow Architect (Onsite)

Location: Washington, DC

Duration: 03 Months with possible extension

Job Description:

As a ServiceNow Architect, you will be responsible for leading the design, development, and implementation of ServiceNow solutions within our organization. You will collaborate with stakeholders to understand business requirements and translate them into technical solutions leveraging the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, and a strong ability to architect solutions that meet the organization's needs.

Key Responsibilities

• Solution Architecture: Design end-to-end ServiceNow solutions that align with business objectives and requirements. Develop technical architecture, data model, integrations, and workflows to support business processes.
• Technical Leadership: Provide technical leadership and guidance to development teams, ensuring adherence to best practices, standards, and methodologies. Mentor team members on ServiceNow platform capabilities and implementation strategies.
• Requirements Analysis: Collaborate with stakeholders to gather and analyze business requirements. Translate requirements into technical specifications and design documents.
• Platform Development: Develop the ServiceNow platform using JavaScript, GlideScript, HTML, and CSS to meet specific business needs. Configure workflows, forms, UI policies, and catalog items.
• Integration: Design and implement integrations between ServiceNow and other enterprise systems using REST APIs, SOAP, MID Servers, and other integration techniques. Ensure data integrity and security in integrations.
• Performance Optimization: Identify opportunities to optimize ServiceNow performance and scalability. Implement performance tuning measures and monitor system performance to ensure optimal operation.
• Governance and Compliance: Ensure adherence to governance, compliance, and security standards in ServiceNow implementations. Implement security controls, access restrictions, and audit mechanisms as necessary.
• Documentation and Training: Create technical documentation including design documents, architecture diagrams, and configuration guides. Provide training and knowledge transfer to team members and end-users.
• Provides high-level architectural expertise to managers and technical staff.
• Develops architectural products and deliverables for the enterprise and operational business lines.
• Develops strategy of system and the design infrastructure necessary to support that strategy.
• Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development.
• Sets standards for the client/server relational database structure for the organization (Structured Query Language (SQL), Oracle, Sybase).
• Advises of feasibility of potential future projects to management.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field or equivalent work experience.
• Excellent communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels of the organization.

Skills

Required / Desired

• Bachelor's degree in IT or related field or equivalent experience Required 20 Years IT Systems Roadmap Development
• Required 9 Years Experience as an Enterprise Architect
• Required 9 Years Experience with system diagramming and modeling using structured modeling languages (e.g., UML)
• Required 9 Years Hands on experience with ServiceNow modules including ITSM, ITOM, ITFM, HRSD, PPM and SPM
• Required 6 Years Experience with ServiceNow integrations using REST, SOAP, and other integration protocols.
• Required 5 Years Proven experience architecting and implementing complex ServiceNow solutions in enterprise environments.
• Required 5 Years Strong knowledge of ServiceNow platform architecture including core modules, and components.
• Required 5 Years ServiceNow Certified Technical Architect (CTA) and Certified Implementation Specialist (CIS) certifications preferred.

Highly desired