ServiceNow Architect

NewGen Technologies Inc.; Herndon (AR); On-site; USD 150,000 - 210,000; Full time

Job summary

NewGen Technologies Inc. in Herndon, VA seeks a Senior ServiceNow Architect to guide clients through complex implementations and provide best-practice guidance.

You will mentor developers and business process consultants, own end-to-end platform design, and drive RBAC/ACL, Service Portal, Flow Designer, and integrations. The role requires initiative, strong time management, and excellent interpersonal skills to deliver results on national security projects with compliance to FedRAMP, Section

Qualifications

• US Citizenship
• MBI Clearance
• Senior ServiceNow architect with end-to-end platform design ownership
• RBAC/ACL design, Service Portal, Flow Designer, Script Includes, scoped application architecture
• Inbound/outbound integration design (scripted REST APIs, mTLS, certificate/keystone handling)
• Data model design and knowledge/user criteria access control
• Federal delivery experience (FedRAMP, Section 508, CUI)

Responsibilities

• Lead complex ServiceNow implementations end-to-end and guide clients on best practices.
• Mentor and lead developers and business process consultants to deliver high-quality solutions.
• Drive platform design ownership, architecture decisions, and governance.
• Collaborate with clients to translate requirements into scalable, secure ServiceNow solutions.

Skills

ServiceNow architecture

RBAC/ACL design

Service Portal

Flow Designer

Script Includes

REST API integration

mTLS/certificate handling

Data model design

FedRAMP

Leadership

Interpersonal skills

Job description

This role involves being a ServiceNow expert, guiding clients through the most complex and demanding ServiceNow implementations and providing advice on best practices. This individual will need to be ambitious, work independently, and also mentor and lead the developer(s) and business process consultant(s). This ability to handle change, ambiguity, and good time management will be critical in this role. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

Requirements

• US Citizenship
• MBI Clearance
• Senior ServiceNow architect with end-to-end platform design ownership
• RBAC/ACL design, Service Portal, Flow Designer, Script Includes, scoped application architecture
• Inbound/outbound integration design (scripted REST APIs, mTLS, certificate/keystone handling)
• Data model design and knowledge/user criteria access control
• Federal delivery experience (FedRAMP, Section 508, CUI)

About Us

For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ