ServiceNow Application Developer

CalPERS; Sacramento (CA); Hybrid; USD 60,000 - 100,000; Full time

Job summary

CalPERS is seeking a ServiceNow Application Developer to join the ServiceNow Development Services (SNDS) team. You will design, develop, configure, and support solutions that streamline business processes and improve service delivery across the organization.

You will collaborate with business and technical teams on application development, workflow automation, system administration, troubleshooting, and platform enhancements.

Responsibilities

• Design, develop, configure, and support ServiceNow solutions to streamline business processes and improve service delivery.
• Collaborate with business and technical teams on application development, workflow automation, and platform enhancements.
• Provide system administration, troubleshooting, and ongoing platform support for CalPERS employees.

Job description

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #: JC-532637

Position #(s): 275-811-1401-036

Working Title: ServiceNow Application Developer

Classification: INFORMATION TECHNOLOGY ASSOCIATE

• $4,935.00 - $6,614.00 A
• $5,424.00 - $7,270.00 B
• $5,930.00 - $7,947.00 C
• $6,521.00 - $8,740.00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

The California Public Employees’ Retirement System (CalPERS) is the nation’s largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we’re committed to people – the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement.

If you are interested in becoming part of a diverse and inclusive workforce where talent, experience, and expertise are valued, CalPERS invites you to apply for this employment opportunity. To find out more about our Diversity, Equity, and Inclusion efforts, visit our website !

To take a look at CalPERS as a destination employer, view this YouTube video .

Job Description And Duties

Anticipated Interview Dates: We anticipate holding in-person interviews beginning the week of October 12, 2026. We look forward to meeting with you!

Do you enjoy solving complex technical challenges and building solutions that improve how people work? Are you passionate about workflow automation, application development, and delivering exceptional customer service? Do you thrive in a collaborative environment where your work has a direct impact on thousands of users? If so, this may be the opportunity for you.

The ServiceNow Development Services (SNDS) team is seeking an Information Technology Associate to help support and enhance CalPERS' enterprise ServiceNow platform. In this role, you will work with business and technical teams to design, develop, configure, and support solutions that streamline business processes, improve service delivery, and drive operational efficiency across the organization.

As a member of the SNDS team, you will contribute to application development, workflow automation, system administration, troubleshooting, and platform enhancements while supporting critical services used by employees throughout CalPERS. You will have the opportunity to work on innovative projects, collaborate with stakeholders across the enterprise, and help shape the future of digital service delivery at CalPERS.

Telework Information

This position is eligible for a hybrid work schedule, with up to two days of remote work and three days or more onsite, per week.

Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship. CalPERS does not participate in E-Verify for employment authorization purposes.

Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025).

PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay.

You will find additional information about the job in the Duty Statement.

Special Requirements

Please provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Applications received without an SOQ or those that do not respond to the specific questions below will not be considered.

• Describe your knowledge and experience with the ServiceNow platform. Include any experience you have with ServiceNow through employment, internships, education, training, certifications, personal projects, or other activities. Discuss any ServiceNow applications, modules, or capabilities you have worked with. If you do not have professional ServiceNow experience, describe how you have prepared yourself to learn and work with the platform.
• Describe a time when you had to learn a new technology, application, programming language, or technical concept. Explain how you approached learning it, what resources you used, how you handled challenges, and how you applied what you learned.
• Describe any experience you have with programming, scripting, application development, databases, or ServiceNow configuration. If you have ServiceNow development experience, explain what you have personally developed or configured.

Minimum Qualifications

All experience and education relating to the Minimum Qualifications (MQs) listed on the Classification Specification should be included in your application package to clearly demonstrate how you meet the MQs for this position. If you are using education to meet MQs, please include your transcripts with your application package. If you have a degree from outside of the United States, you must submit an evaluation of this degree to determine the US equivalency. If you need an evaluation, you can visit the National Association of Credential Evaluation Services (NACES) website to find organizations that provide these services. The Classification Specification is located on this Job Posting under "Minimum Requirements".

Please Note: You may need to pass an examination to establish list eligibility prior to a final offer of employment. To find and take an exam, visit CalHR’s CalCareers website .