ServiceNow Analytics & Reporting Specialist

Huntington; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Huntington is seeking a ServiceNow Programmer/Analyst 2 to join our office team in multiple locations, including Dallas, TX. The role focuses on translating complex data into actionable insights, building dashboards, and supporting ITSM reporting for Incident, Problem, and Change Management.

Ideal candidates have a bachelor's degree or 4+ years of equivalent experience, plus 1+ year in ServiceNow reporting.

Qualifications

• Bachelor's degree or 4+ years of equivalent experience required.
• 1+ year of related experience in ServiceNow and reporting capabilities.

Responsibilities

• Capture reporting and metrics requirements with stakeholders.
• Design and implement reports, dashboards, and metrics in ServiceNow.
• Support ITSM processes with Incident, Problem, and Change reporting.
• Create executive presentations with dashboards to support reviews.
• Ensure data accuracy and consistency across reporting systems.

Skills

Analytical skills

Reporting & dashboards

ServiceNow reporting

Data interpretation

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

Excel

PowerPoint

Job description

Huntington is seeking a ServiceNow Programmer/Analyst 2 to join our office team in multiple locations, including Dallas, TX. The role focuses on translating complex data into actionable insights, building dashboards, and supporting ITSM reporting for Incident, Problem, and Change Management.

Ideal candidates have a bachelor's degree or 4+ years of equivalent experience, plus 1+ year in ServiceNow reporting.