ServiceNow AI engineer

Intellias; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Intellias приглашает присоединиться к команде для разработки AI‑решений на платформе ServiceNow: лидерство по дизайну, разработке и внедрению, участие в архитектуре и концептах. Вы останетесь на практике и будете решать сложные задачи с Now Assist и Build Agent.

Цель — внедрять возможности ИИ в бизнес‑процессы, оценивать новые технологии и определять применимость на глобальном уровне. Компания обеспечивает поддержку роста и развитие компетенций в Digital и e‑commerce.

Qualifications

• 5 лет опыта с платформой ServiceNow, включая дизайн решений, разработку, архитектуру или инженерные роли.
• Сильный практический опыт в AI‑возможностях ServiceNow, особенно Now Assist и/или агентного ИИ.
• Опыт работы с ServiceNow Build Agent, IDE и Fluent разработками.
• Умение ясно коммуницировать и решать проблемы.

Responsibilities

• Вести дизайн, разработку и внедрение AI‑решений на ServiceNow, использовать Now Assist, Build Agent и сопутствующие технологии.
• Определять возможности внедрения AI в бизнес‑процессы, рабочие процессы и сервисы платформы.
• Оценивать новые возможности AI, формулировать рекомендации по применению в организации.

Skills

ServiceNow

AI capabilities

Build Agent

Now Assist

Communicator

Tools

IDE

Fluent developments

Job description

Описание

Intellias helps retailers deliver consistent, omnichannel experiences through technology. Join us to develop scalable solutions that drive performance and customer value. Our client is the fastest-growing global manufacturing company. An international corporation with over a hundred years of history, internationally recognized brands and Reduced-Risk Products. Intellias’ mission is to support its strategy and efforts in the Digital and e-commerce space (e-commerce and other apps mobile apps, payment gateways, loyalty system, search engine, employee management, identity management, etc.)

Задачи

Lead the design, development, and delivery of AI-powered solutions on the ServiceNow platform, leveraging capabilities such as Build Agent, Now Assist, Generative AI, AI Agents, and related technologies. Remain hands-on in solution architecture, design reviews, technical problem solving, proof of concepts, and complex AI implementations Identify opportunities to embed AI capabilities across business processes, workflows, and platform services to maximize business value. Evaluate emerging ServiceNow AI capabilities and industry trends, providing recommendations on how they can be applied within the organization.

Требования

5 years of experience working with the ServiceNow platform, including solution design, development, platform engineering, or architecture roles. Strong hands-on experience with ServiceNow AI capabilities, particularly in designing, configuring, and implementing solutions using Now Assist and/or agentic AI capabilities Hands-on experience in ServiceNow Build Agent, IDE and Fluent developments Clear communicator and problem solver

Условия

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.