ServiceNow Administrator: Upgrades, Support & Enhancements

Insight Global; Cincinnati (OH); Presencial; USD 78.000 - 110.000; Tempo integral

Resumo da vaga

Insight Global is seeking a ServiceNow Administrator on a contract-to-hire basis to provide daily administration, support, and maintenance of the ServiceNow platform and its applications in Cincinnati, Ohio.

The role involves fulfilling service requests, resolving incidents related to access and configuration, coordinating with process owners and engineers to implement changes, and supporting patches, security updates, upgrades, and other activities to ensure platform reliability and

Qualificações

• 1+ years of Enterprise ServiceNow administration experience.
• Demonstrated ServiceNow configuration, maintenance, and troubleshooting experience.
• Experience supporting platform upgrades, patches, or security updates.
• Ability to manage incidents, requests, and planned work across competing priorities.
• Strong communication skills and ability to work effectively with engineers, process owners, and customers.
• Ability to work independently and drive assigned work through completion.
• ServiceNow Certified System Administrator (CSA).

Responsabilidades

• Insight Global is looking for a contract to hire ServiceNow administrator to provides daily administration, support, and maintenance of the ServiceNow platform and application environments.
• Fulfills service requests and resolves incidents related to access, configuration, and platform data.
• Partners with process owners and engineers to implement configuration changes and platform enhancements.
• Supports patches, security updates, upgrades, and other activities that maintain platform reliability and performance.

Conhecimentos

ServiceNow administration

ServiceNow configuration

Maintenance

Troubleshooting

Incident management

Platform upgrades

Patches and security updates

Strong communication

Independent worker

Formação

ServiceNow CSA

Descrição da vaga

Insight Global is seeking a ServiceNow Administrator on a contract-to-hire basis to provide daily administration, support, and maintenance of the ServiceNow platform and its applications in Cincinnati, Ohio.

The role involves fulfilling service requests, resolving incidents related to access and configuration, coordinating with process owners and engineers to implement changes, and supporting patches, security updates, upgrades, and other activities to ensure platform reliability and