ServiceNow Administrator/Developer 2 Annapolis Junction, MD 7/15/2026

Avid Technology Professionals, LLC; Annapolis (MD); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Avid Technology Professionals, LLC is seeking a ServiceNow Administrator/Developer with a minimum of two years of hands-on experience. The role requires Linux/UNIX troubleshooting, JavaScript development, and strong knowledge of web interfaces (HTML, XML, CSS).

You will document technical work and mentor junior team members while collaborating across teams. Candidates should hold IAT Level II or higher per DoD 8570.01-M and have experience managing a self-hosted ServiceNow instance, including

Qualifications

• Minimum 2 years of hands-on ServiceNow Admin/Dev experience.
• Linux/UNIX troubleshooting skills are required.
• Strong JavaScript and web UI knowledge (HTML, CSS, XML).
• Ability to create and maintain technical documentation.
• Experience mentoring junior team members.
• Excellent communication and interpersonal skills.
• DOD 8570.01-M IAT II certification or higher.
• Experience managing a self-hosted ServiceNow instance and upgrades.

Skills

ServiceNow Admin/Dev

Linux troubleshooting

JavaScript

HTML/CSS/XML

Technical documentation

Mentoring

Communication

Process efficiency

Java development

Process review

Education

IAT Level II Certification (DOD 8570.01-M)

Additional security certifications (CCNA-SECURITY, GICSP, GSEC, Security+, SSCP)

Tools

ServiceNow Platform

Job description

Minimum of 2 years of experience as a ServiceNow Administrator/Developer.

Linux/UNIX system troubleshooting experience.

Development experience with JavaScript or other high-level programming languages.

Familiarity with web-based user interfaces (HTML, XML, CSS).

Experience creating and maintaining technical documentation.

Demonstrated ability to mentor junior team members.

Excellent communication and interpersonal skills.

Compliance with DOD 8570.01-M with a minimum certification of IAT Level II. (CCNA-SECURITY; GICSP; GSEC; Security+; SSCP)

Experience managing a self-hosted ServiceNow instance, including performing required upgrades to core ServiceNow applications.

Java development experience.

Experience reviewing processes and implementing efficiencies.

ServiceNow certifications are a plus (e.g., Administrator, Developer).