Serviceability Architect - Hardware Repairability

Apple Inc.; Austin (TX); On-site; USD 207,000 - 312,000; Full time

Job summary

Apple Inc. is seeking a Service Architecture Engineer in the United States to evaluate hardware designs for serviceability and reduce repair time and complexity across iPhone, iPad, Mac, Watch, and Vision product lines.

You will conduct repairability assessments at key milestones, partner with design teams, and develop repair procedures to enable efficient, high-quality service while engaging with senior leadership as needed.

Qualifications

• 5+ years of experience in hardware service engineering, mechanical engineering, or manufacturing engineering.
• Hands-on experience with product disassembly, repair procedures, or DFM/DFA analysis.
• Strong analytical skills with experience using data to identify problems and measure improvements.
• Ability to read and interpret technical drawings and CAD models.

Responsibilities

• Develop, implement, and document serviceability standards for Apple products.
• Drive Design and Regulatory standards and relations that impact the business.
• Conduct repairability assessments at POR, EVT, DVT, and PVT milestones to identify service risks and recommend design improvements.
• Perform teardown and disassembly analysis to evaluate repair accessibility and identify cycle time bottlenecks.
• Develop and validate repair procedures and SOPs for software-involved service processes.
• Evaluate adhesive systems, fasteners, and fixture designs to improve repair quality and efficiency.
• Work with cross-functional teams to evaluate, inform decisions, explore risks, and explore mitigation options prior to design commitment.
• Support regulatory compliance by documenting repair procedures and verifying disassembly requirements.
• Partner with product design, manufacturing, and factory teams to ensure service considerations are incorporated early in development.
• Design new processes in line with hardware graphics requirements, operating management as needed

Skills

Hardware service engineering

DFM/DFA analysis

CAD interpretation

Cross-functional communication

Education

BS in Mechanical Engineering

Tools

CAD tools: NX, SolidWorks

Job description

Apple Inc. is seeking a Service Architecture Engineer in the United States to evaluate hardware designs for serviceability and reduce repair time and complexity across iPhone, iPad, Mac, Watch, and Vision product lines.

You will conduct repairability assessments at key milestones, partner with design teams, and develop repair procedures to enable efficient, high-quality service while engaging with senior leadership as needed.