Service Writer & Shop Coordinator — Growth & PTO Eligible

Wagner Equipment; Durango (CO); On-site; USD 35,927 - 52,927; Full time

Benefits offered by this job

Paid Time Off (PTO) Plan

Medical, dental, and vision insurance

401(k) and Roth 401(k)

Employee Assistance Program (EAP)

Tuition Reimbursement

Job summary

Wagner Equipment in Durango, Colorado, is looking for a dedicated administrative professional to oversee shop work orders, manage customer service interactions, and coordinate with technicians. The role demands at least 3 years of relevant experience in administration and customer service, along with supervisory capabilities. Competitive pay rates range from $26.08 to $38.42 per hour based on experience and education. Excellent benefits are provided, including medical and retirement plans.

Qualifications

• Must have 3+ years of administrative/clerical experience.
• Requires 3+ years of customer service experience.
• At least 1 year of supervisory or management experience is required.

Responsibilities

• Initiates and closes all shop work orders as necessary.
• Creates service estimates for customers prior to beginning work.
• Coordinates with customers regarding service estimates.

Skills

Customer service experience

Administrative experience

Supervisory experience

Microsoft Word and Outlook

Data Entry

Education

High School Diploma or GED

Tools

DBS

ET/SIS/SIS Web/STW

Job description

Wagner Equipment in Durango, Colorado, is looking for a dedicated administrative professional to oversee shop work orders, manage customer service interactions, and coordinate with technicians. The role demands at least 3 years of relevant experience in administration and customer service, along with supervisory capabilities. Competitive pay rates range from $26.08 to $38.42 per hour based on experience and education. Excellent benefits are provided, including medical and retirement plans.