Service Writer, Parts Specialist in Willmar

Energy Jobline ZR; Willmar (MN); On-site; USD 25,000 - 36,000; Full time

Job summary

Dan’s Diesel Inc. is a full-service heavy-duty diesel repair facility serving all makes and models, including trucks, equipment, and diesel pickups. The office role supports walk-in and phone customers, schedules appointments, and provides updates on vehicle repairs.

Key duties include assisting the parts counter during busy periods, maintaining professional phone etiquette, and keeping the office organized and running smoothly with strong note-taking and communication skills.

Qualifications

• Handle walk-in and phone customers, schedule appointments, and provide customers with updates and reports on their vehicles.
• Assist the parts counter when needed during busy times.
• Professional phone etiquette is a must for frequent calls with customers and suppliers.
• Strong note-taking, communication, and organizational skills are equally important.
• Keep the office clean, organized, and running smoothly.

Responsibilities

• Greet customers (walk-ins and by phone) and schedule service appointments.
• Provide timely updates and reports on vehicle status to customers.
• Assist parts counter during peak times to support service operations.
• Maintain accurate notes and clear communication with team and suppliers.
• Keep the front office and work area clean and organized.

Skills

Customer service

Phone etiquette

Scheduling appointments

Note-taking

Organization

Job description

Job DescriptionJob Description

Handle walk-in and phone customers, schedule appointments, and provide customers with updates and reports on their vehicles. Assist the parts counter when needed during busy times.

This position involves frequent phone communication with both customers and suppliers, so professional phone etiquette is a must. Strong note-taking, communication, and organizational skills are equally important.

Additional responsibilities include keeping the office clean, organized, and running smoothly.

Hours: 7:30 AM - 5:30 PM

Company Description

Here at Dan’s Diesel Inc., we are a full-service heavy-duty diesel repair facility offering complete diesel repair and maintenance for all makes and models. In addition to heavy-duty trucks and equipment, we also service diesel pickups and passenger vehicles.

Our team is committed to providing dependable, professional service to keep our customers’ vehicles and equipment running at their best.

Company DescriptionHere at Dan’s Diesel Inc., we are a full-service heavy-duty diesel repair facility offering complete diesel repair and maintenance for all makes and models. In addition to heavy-duty trucks and equipment, we also service diesel pickups and passenger vehicles. Our team is committed to providing dependable, professional service to keep our customers’ vehicles and equipment running at their best.