Parts Sales Worker

North Central International; Rapid City (SD); Hybrid; USD 35,000 - 50,000; Full time

Job summary

North Central International is hiring a parts salesperson to assist customers and mechanics with parts needs, pricing, and ordering. You’ll pull parts from inventory, confirm part numbers, and process transactions while maintaining accurate records.

Join a team focused on excellent service, inventory control, and smooth dealership operations in a fast-paced environment. Prior parts experience is preferred, with strong communication and math skills valued.

Qualifications

• Strong customer service skills and effective communication abilities.
• Basic math skills for pricing and processing transactions.
• Ability to read and interpret parts catalogs and computer displays.

Responsibilities

• Greet customers and mechanics, assess their parts needs, and provide prompt, courteous service.
• Identify, locate, and pull parts from inventory to fulfill orders accurately.
• Use catalogs and systems to determine correct part numbers and pricing.
• Advise on substitutions or modifications when exact replacements are unavailable.
• Process telephone and in-person orders, prepare invoices, and handle payments.

Skills

Customer service

Communication

Pricing knowledge

Inventory management

Multi-tasking

Reading catalogs

Education

High school diploma or GED

Associate’s Degree or higher

Job description

Summary:

North Central International is a full-service International Truck dealer group with locations across Minnesota, Northern Iowa, North Dakota and South Dakota. We offer truck sales and service, parts sales, and Idealease truck leasing/rentals. Our primary focus is to keep customers on the road by having an exceptional experience within our organizations. Please come join our team!

Minimum Qualifications:

• High school diploma or GED (required); Associate’s Degree or higher (preferred).
• Previous parts sales experience (preferred, but not required).
• Ability to quickly learn and operate the dealership’s business and inventory systems.
• Strong customer service skills and effective communication abilities.
• Basic math skills for pricing and processing sales transactions.
• Ability to read and interpret parts catalogs and computer displays.
• Reliable and able to handle multiple tasks in a fast-paced environment.
• Legal authorization to work in the country.

Essential Functions:

• Greet customers and mechanics, assess their parts needs, and provide prompt, courteous service.
• Identify, locate, and pull parts from inventory to fulfill customer and mechanic orders accurately.
• Use parts catalogs, computer systems, or other reference materials to determine correct part numbers and pricing.
• Advise customers on suitable part substitutions or modifications when exact replacements are unavailable.
• Receive and process telephone and in-person orders, prepare sales invoices, and handle payments or credit authorizations.
• Maintain accurate records of parts sales, inventory levels, and customer interactions.
• Conduct regular inventory counts and assist in stock management to ensure availability and proper storage.
• Examine returned parts for defects and process exchanges or refunds in accordance with company policies.
• Assist in merchandising parts displays and maintaining the cleanliness and organization of the parts counter and sales area.
• Demonstrate product features or usage to customers as needed to support sales.
• Collaborate with mechanics, service department, and other dealership personnel to facilitate efficient repair operations.
• Adhere to all safety protocols and dealership policies while performing job duties.
• Support other duties as assigned to ensure smooth parts department operations including reassignment to other roles or tasks as needed.