Service Writer – Fleet Maintenance & Invoicing

United-Rentals-a3e42836; Stamford (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Parental Leave

Career Development

Promotional Opportunities

Employee Discount Program

Paid Sick Leave

Job summary

United Rentals, Inc. is seeking a Service Writer in Stamford to handle service and maintenance administrative duties, including work orders, time reporting, warranty processing, PM scheduling, and invoicing.

The role requires attention to detail, strong customer service, and teamwork in a fast-paced environment. You will maintain equipment files, code invoices correctly, and respond to customer inquiries while keeping management informed with service bulletins and information.

Qualifications

• High School diploma or equivalent.
• 1–2 years of experience in a shop or service environment.
• Valid driver's license with acceptable driving record.
• Basic computer skills.
• Attention to detail and ability to multi-task.
• Superior customer service, teamwork and verbal/written communication skills.

Responsibilities

• Complete Work Orders, opening/closing with accurate information.
• Report technician time accurately and timely.
• Submit and monitor warranty claims to closure.
• Run Preventive Maintenance reports and schedule work.
• Maintain equipment files and proper GL coding on invoices.
• Handle customer inquiries and inform service management of bulletins.
• Other duties as needed.

Skills

Attention to detail

Multi-tasking

Customer service

Verbal/written communication

Teamwork

Education

High School diploma or equivalent

Tools

Basic computer skills

Job description

United Rentals, Inc. is seeking a Service Writer in Stamford to handle service and maintenance administrative duties, including work orders, time reporting, warranty processing, PM scheduling, and invoicing.

The role requires attention to detail, strong customer service, and teamwork in a fast-paced environment. You will maintain equipment files, code invoices correctly, and respond to customer inquiries while keeping management informed with service bulletins and information.