Service Writer - Fleet Maintenance & Invoicing

RSC Holdings Inc.; Irving, Northern (TX, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & PromotionalOpport

Paid Sick Leave

Early Wage Access

Vacation Buy Up Program

Job summary

United Rentals, Inc. is seeking a Service Writer in Irving, TX to handle service and maintenance administrative duties, warranty processing, and invoicing. You will manage work orders, track technician time, schedule preventive maintenance, and keep fleet data up to date while providing responsive customer service.

The role requires a high school diploma, a valid driver’s license, and 1–2 years in a shop or service setting, with strong communication and multitasking abilities.

Qualifications

• High School diploma or equivalent.
• 1–2 years experience in a shop or service environment.
• Valid driver's license with acceptable driving record.
• Basic computer skills.
• Attention to detail.
• Ability to multi-task in a busy environment.
• High sense of urgency with respect to customer service.
• Superior customer service, teamwork and verbal/written communication skills.

Responsibilities

• Open and close work orders with accurate information.
• Report technician time accurately and timely.
• Create and submit warranty-related tasks for processing.
• Monitor warranty reporting and bring claims to closure.
• Run preventive maintenance reports and schedule work as needed.
• Handle equipment maintenance issues with urgency and professionalism.
• Code service invoices in the General Ledger and keep records current.

Skills

Customer service

Communication

Multitasking

Attention to detail

Time management

Basic computer skills

Driver's license

Safety awareness

Education

High School diploma or equivalent

Job description

United Rentals, Inc. is seeking a Service Writer in Irving, TX to handle service and maintenance administrative duties, warranty processing, and invoicing. You will manage work orders, track technician time, schedule preventive maintenance, and keep fleet data up to date while providing responsive customer service.

The role requires a high school diploma, a valid driver’s license, and 1–2 years in a shop or service setting, with strong communication and multitasking abilities.