Fleet Service Writer & Maintenance Coordinator

O&G Industries Inc; Torrington (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Company paid life insurance

Company paid long term disability

Job summary

O&G Industries, Inc. in Torrington, CT is seeking a Service Writer to join our repair facility team. This role involves handling incoming calls, coordinating with drivers and departments, and guiding DVIRs and repair orders through to completion.

You will work with maintenance staff to estimate parts and labor, maintain vehicle records, and perform administrative tasks. 1–3 years of fleet repair exposure and solid computer skills are required.

Qualifications

• 1–3 years of experience with cars, trucks, and heavy equipment.
• Proficient with Word, Excel, and maintenance software.
• Familiarity with service writing practices and procedures.
• Mechanical knowledge with a focus on fleet repair processes.

Responsibilities

• Accept and direct all incoming phone calls.
• Communicate with drivers, operators, and other departments to address concerns regarding defects or issues with vehicles/equipment.
• Review DVIRs, open repair orders, evaluate parts/labor, and close orders daily.
• Coordinate with other O&G facilities to support DVIRs and daily maintenance.
• Assist Diesel Technicians with repair order creations.
• Provide estimates for equipment rentals and repair costs to other departments.
• Maintain vehicle records for accurate files.
• Perform various administrative tasks.
• Other tasks as assigned.

Skills

Communication

Attention to detail

Basic math

Mechanical knowledge

Fleet repair knowledge

Tools

Word

Excel

Maintenance software

Job description

O&G Industries, Inc. in Torrington, CT is seeking a Service Writer to join our repair facility team. This role involves handling incoming calls, coordinating with drivers and departments, and guiding DVIRs and repair orders through to completion.

You will work with maintenance staff to estimate parts and labor, maintain vehicle records, and perform administrative tasks. 1–3 years of fleet repair exposure and solid computer skills are required.